Senior Experience Designer
17 hours ago
About us
Syfe is APAC's leading digital wealth platform, empowering people to build their wealth for a better future. Managing well over US $10 billion in assets and built on the pillars of access, advice and affordability, the platform caters to the different wealth needs of individuals with diversified portfolios, cash management solutions and brokerage. Syfe has operations in Singapore, Hong Kong and Australia, and is approaching half a million users.
The right profile
We're looking for a Senior Experience Designer to iterate the user experience across our consumer facing digital investment platforms. This role is ideal for someone who knows what great looks like, but values evidence over ego. You'll care deeply about customers, collaborate well across disciplines, and enjoy turning complex workflows into elegant, intuitive journeys.
To succeed here, you'll be both thoughtful and practical — equally strong in craft and in execution. You'll care about speed to value, design consistency, and the impact of design decisions across mobile and desktop. This is a role for someone who thrives in fast-paced, scale-up environments, who's motivated by ownership and momentum, and who wants to transform the investing experience for everyday Australians.
Key responsibilities
- Team up with a Product Researcher & Product Manager to lead end-to-end interface design across Selfwealth's browser and mobile apps.
- Rapidly deliver mid to high spec designs which will be handed off to engineers.
- Collaborate closely with Product, Engineering, and Customers to uplift platform usability.
- Use behavioural data and human-centered design methods to guide design decisions.
- Strengthen and evolve our cross-platform design system to improve reusability and delivery speed.
- Help elevate design maturity by mentoring others and lifting design standards across teams.
Qualifications
- 5+ years of UX/UI design experience in fintech, SaaS, start-up or scale-up tech environments.
- Strong experience designing across mobile and desktop, including using shared design systems.
- Proficient in Figma and familiar with design operations from concept to handoff.
- Hands-on with behavioural analytics and user research tools.
- Collaborative mindset with excellent communication and storytelling skills.
- Able to balance customer needs, business goals, and technical feasibility.
- Curious, pragmatic, and motivated by creating meaningful customer outcomes.
- A passion for investing, or the willingness to quickly learn the space.
At Syfe, we live by the 3Hs:
- Humility: We don't have all the answers, so we seek feedback, embrace challenges and encourage diverse perspectives to continuously improve and grow together.
- Hunger: We set high standards for ourselves, looking to learn, grow and multiply our impact, while appreciating every opportunity and success along the way.
- Hustle: We drive results collaboratively with passion and perseverance, pushing the limits of innovation to ensure the best outcomes and solutions for our customers.
Portfolio Guidance
Please include examples that:
- Show your process and thinking, including how customer testing, behavioural data, and insights informed the design.
- Highlight how you collaborated, adapted, and delivered value.
- Include outcomes (positive or not) and what you learned.
What you'll get:
- Join a growing start-up shaping the Australian investment landscape.
- Hybrid working arrangement
- An office location in Melbourne CBD, with a fully stocked pantry
- Premium Selfwealth trading account & 20 free trades per quarter
If you're excited about this role, we look forward to connecting with you.
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