Recoveries Consultant

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By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

We are expanding our Recoveries function and are seeking an experienced Recoveries Consultant to join our Motor claims Team. With exciting plans to uplift our recoveries capability, this role will suit someone who is outcome driven, thrives on achieving results, and wants to be part a team committed to delivering industry leading recovery outcomes.

What are my accountabilities? 

• Proactively manage a portfolio of motor claims recoveries, ensuring all files are progresses efficiently and in line with company and client expectations

• Actively identify and pursue recovery prospects across insurers, third parties, and their representatives

• Build and maintain effective working relationships with stakeholders

• Work towards set recovery and performance targets, providing updates on progress and highlighting opportunities for process improvements

• Ensure all recovery activities comply with legislative, regulatory, and company standards while maintaining accurate documentation and system records

• Deliver a professional and empathetic approach when dealing with customers and stakeholders

About you:

• Proven Recoveries expertise, with a track record of achieving results

• Property recovery experience would be highly regarded, but not essential

• Confidence to hit the ground running, take ownership, and make decisions

• Skilled negotiator who knows how to get the best outcome while keeping relationships professional

• Resilience, focus, and an ability to manage a fast-moving, high volume portfolio

• Exceptional written and verbal communication skills

• Demonstrated organisational and time management skills and

• The ability to work independently and within a team

Caring Culture

It's at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.

If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.

Why Sedgwick?

Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

Every day, our colleagues are working to make the world better. They're helping people recover after an injury or illness. They're assisting with damage from a natural disaster. They're even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.

Whether you're in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there's a place for you here to be a force for good.

Some of the Benefits of working with us are:

• Hybrid working arrangement.

• Sedgwick Australia University – access to more than 15,000 courses on demand and opportunities to continue formal education

• +0.5% on top of Superannuation Guarantee

• Domestic and International Career Pathways

• Sedgwick Colleague Resource Groups – international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace

Sedgwick is an Equal Opportunity Employer.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.