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Support at Home Coordinator

2 weeks ago

Sydney, New South Wales, Australia Tender Loving Care Aged Care Full time $60,000 - $80,000 per year

Make a real difference in the lives of older Australians.

At Tender Loving Care Aged Care, we are passionate about supporting older people to live with dignity, independence, and choice. With aged care reforms commencing from 1 July, this is an exciting time to join our team as we expand and strengthen our Support at Home services.

We are seeking a Support at Home Coordinator to play a pivotal role in delivering high-quality, person-centred support across Home Care Packages (HCP), the new Support at Home program, and complex Commonwealth Home Support Programme (CHSP) clients.

About the Role

As a Support at Home Coordinator, you will:

  • Act as the primary point of contact for clients and families in your region
  • Develop and review care plans that reflect client goals and clinical recommendations
  • Coordinate onboarding, reassessments, and case conferences
  • Work closely with intake, operations, and allied health professionals to ensure smooth service delivery
  • Ensure compliance with the Aged Care Act 2024 and Aged Care Quality Standards
  • Maximise client funding and apply for supplements where appropriate
  • Promote our services through community engagement events and partnerships
About You

You are an experienced care coordinator who thrives on supporting people to live well at home. You will bring:

  • Minimum Certificate IV in Aged Care, Community Services, or similar (Diploma preferred)
  • Experience with HCP, CHSP, or Support at Home models
  • Strong communication and organisational skills
  • Ability to manage competing priorities and a diverse caseload
  • Working knowledge of aged care reforms and quality standards
  • Proficiency in client management systems and digital tools
  • A current driver's licence and reliable vehicle
  • NDIS Worker Screening Check & Police Check (or willingness to obtain)
What We Offer
  • A supportive and inclusive team culture
  • Ongoing training and reform-readiness support
  • Opportunity to be part of a leading provider during a time of exciting reform
  • Competitive salary package
  • The chance to genuinely make a difference in people's lives

Join us and help shape the future of aged care.

Roles available across Aged Care Planning Regions (ACPRs).