Solutions Engineer

M365 Solutions Engineer (Pre-Sales)

About Us

inforcer is a leading provider of innovative solutions in the cybersecurity sector and dedicated to enhancing efficiency, improving security and driving success for our clients. We focus on providing Managed Service Providers (MSPs) with fundamental tools and technology they need to manage Microsoft Security policies for multiple tenants in a simple and effective way. Our mission is to be inforced in every MSP

About our opportunities

We're looking for a community-focused and commercially minded M365 Technical Pre-Sales Consultant / Solutions Engineer to join our rapidly growing team in Australia. This role will emphasise driving community engagement and advocacy within the Microsoft 365 and MSP space, with a strong focus on pre-sales, post-sales, and technical support functions. You will play a key role in fostering relationships with our customers, across the Australia region, understanding their unique needs, and providing tailored solutions to enhance their experience with Microsoft 365 and inforcer. You'll lead advocacy within the Microsoft space and actively support our MSP community to become better Microsoft Partners. Leading conversations at events and conferences whilst providing key insight and support to our internal team. If this sounds like you, we'd love to hear from you

What you'll be doing

• Deliver presentations to potential prospects and drive one-to-many enablement sessions with our partners
• Supporting MSP's to become better Microsoft partners
• Stay up to date with Microsoft 365 developments, new features, and best practices
• Help clients with understanding our product and services through the onboarding and enablement journey
• Support our product development with your knowledge and expertise within the Microsoft ecosystem
• Become a trusted technical resource to support sales and post sales processes, adding deep technical knowledge to conversations
• Leverage deep experience in building and managing high-impact partnerships in the Microsoft, MSP and SaaS marketplace
• Build programs to maximise the value of inforcer within the Microsoft and MSP ecosystem
• Utilise networks to increase inforcers market presence and act as the face of our dynamic and vibrant community. Attending regular events and conferences
• Drive our online community, particularly across Discord, to encourage active engagement and support partner learning and enablement

What We Can Offer You

Competitive Compensation
: Attractive salary, including discretionary performance-based bonuses

You Time
: Competitive annual leave allowance and an increasing holiday allowance based on length of service

Birthdays & Anniversaries
: We celebrate milestones with you and offer a day off for your birthday every year. Because no-one should have to work on their birthday

Work-Life Balance
: Flexible working hours and hybrid/remote working options to support a healthy work-life balance

Regular Team Socials
: We celebrate our team, our milestones, and our new businesses with social events every month

Investing in Your Future
: We encourage a growth mindset through proactive development opportunities. Such as continuous learning opportunities, professional training programs, and career advancement paths

Inclusive Environment
: A supportive and inclusive workplace that values diversity and encourages collaboration and innovation

Employee Recognition
: Programs to recognise and reward employees for their contributions and achievements

Skills We Need for This Role

• Previous experience as a Technical Pre-sales Consultant, Solution Architect, Solutions Engineer or Sales Engineer, ideally within the MSP or cybersecurity space.
• Knowledge/ expertise in the MS Security Suite (Entra ID, Defender, Sentinel, Purview, Intune)
• Understanding of Security frameworks (Hipaa, SOC2, NIST, ISO, GDPR, CIS etc)
• Proven ability to educate, mentor, and influence stakeholders at all levels
• Strong problem-solving skills and attention to detail
• Exceptional communication skills, both verbal and written, with the ability to collaborate effectively across teams
• Strong communication and presentation skills.

Don't quite have all of these skills? Why not apply and our team can review your experience and fit for the role. We'd love to hear from you

inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.