Admin Manager

Company description:

The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in.

Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor, hardware, and tools industries, with sales of $19.5 billion in FY25. We provide our network with marketing, purchasing, warehousing, distribution and systems support.

Job description:

Joining the Metcash Family

At Metcash, you're part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.

Being part of something bigger means you're part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you'll be part of our high performing team, where you reap the rewards of our collective success now and into the future.

About the Opportunity

We are seeking a skilled and driven Administration Manager at our Gepps Cross site to provide exceptional administrative support to our Logistics function, ensuring the team operates effectively, efficiently, and remains customer focused. This role plays a crucial part in supporting operations across the Grocery, Perishables, and ALM Logistics sectors.

As a key leader within the team, you will contribute to the overall success by guiding and mentoring the Logistics Administration team. You will focus on driving continuous improvement, managing change, and promoting a positive team culture. Additionally, you will ensure the seamless execution of processes, bringing together new and current strategies to support broader business operations and achieve organisational goals.

In this Role

• Ensure timely and high-quality completion of Payroll requirements (Kronos data management) with minimal errors
• Manage Pallet and Crate inventory administration, including stocktake for the site
• Oversee non-trade procurement, Freight Invoicing, and direct expenses through the Concur system
• Investigate, lodge, and close customer claims, meeting SLA requirements and providing excellent customer service
• Ensure compliance with relevant legislation, OH&S, and HR standards for self and team
• Monitor and replenish PPE inventory in a cost-effective manner
• Ensure adherence to OH&S processes and compliance, coordinating with the National SHE Manager
• Support team performance and identify training and development needs to maximize potential
• Lead the Administration team to set and achieve objectives aligned with the overall business strategy
• Manage key stakeholders to ensure processes are aligned and add value to broader operations
• Lead and drive positive change within the Logistics Admin team, promoting the onsite culture
• Encourage innovation in processes and procedures within the admin team and achieve logistics operations budgets

You're Likely a Match If

• Proven leadership skills with experience in team management and performance optimisation
• Exceptional communication abilities
• Leads by example and motivates teams effectively
• Strong focus on customer satisfaction and service
• Proficient in MS Office applications
• In-depth understanding of payroll processes and systems
• Passionate about process improvement to enhance operational efficiency
• Solid knowledge of budgets, P&L, and month/year-end financial processes
• Extensive administrative experience with excellent organisational skills
• Adaptable and quick to adjust to changes in legislation, procedures, systems, or priorities
• Familiar with Statutory & Metcash regulations, including HACCP and OH&S standards

Life at Metcash

Enjoy a 5th week of annual leave every year after your first year.

Benefit from 2 well-being days and 1 volunteer day annually.

An abundance of learning, development, and career growth opportunities.

12 weeks of gender-neutral paid parental leave for primary carers.

Experience a supportive and flexible work environment. We are a Flex Ready accredited workplace

Thrive where work and family truly co-exist. We are an accredited Family Friendly Workplace.

Proudly awarded "Bronze Employer for LGBTQ Inclusion".

A neutral gender pay gap of under 5% as published by WGEA

Gold accreditation by Mental Health Australia.

Great team member discounts and perks.

About Us

Metcash is Australia's leading wholesale distribution company, with sales of $19.5 billion in FY25. We're also an ASX top 125 listed company.

We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the 'Best Store in Their Town' by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.

We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.

Join us and be part of something bigger