Digital Engagement Lead, Clerk Grade 9/10

About the role: (Ongoing)

Do you want to use your digital expertise to strengthen democracy and connect communities with the work of the Parliament of NSW? We are seeking a talented and motivated Digital Engagement Lead to drive Parliament's digital presence, oversee major campaigns and deliver innovative ways for the public to engage with our work. The Digital Engagement Lead is responsible for overseeing engagement across social media, multimedia and online platforms, as well as supporting key programs, events and initiatives.

About us:

Based in NSW Parliament, the Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of the Parliament of NSW by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales. Our office is found close to public transport in the heart of Macquarie Street CBD, next to the State Library and Sydney's Botanic Gardens.

Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.

Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.

Our people:

Our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join Parliament include:

• Competitive salary and annual leave loading
• 35-hour week and flexible work options
• Corporate Wellbeing programs including seminars and Fitness Passport
• Free annual Influenza vaccination
• Salary packaging options via superannuation contributions or a novated vehicle lease
• On-site fitness facilities, pool, restaurant, cafes, and post office

About you:

You are an experienced digital communicator who can balance creative vision with practical delivery. You will bring:

• A passion for building community connection through innovative digital storytelling
• Proven experience in leading digital engagement strategies and projects
• Strong capability in managing social media, digital campaigns and multimedia content production
• Knowledge of event promotion in the digital space
• Confidence in interpreting data and insights
• Excellent collaboration and stakeholder engagement skills.

Further information to assist you with applying for this position:

• Role Description
• Department of Parliamentary Services website
• NSW Parliament pre-employment requirements

How to apply:

To apply for this position please provide:

• An up-to-date Resume [maximum five pages] which clearly details your skills and experience as relevant to this role and
• A response [maximum two pages] to the Targeted Questions below.

Applications that do not include a response to the targeted questions will not be progressed to the next stage of assessment. Copies of qualifications, certificates or documentation (other than requested) is not required at this stage in the recruitment process and will not be included with application documents.

Targeted questions:

1. Tell us about a time you developed and delivered a digital engagement campaign that successfully connected with diverse audiences. What was your approach, and how did you measure its impact?
2. How would you ensure Parliament's digital content remains engaging, accessible and neutral in a politically sensitive environment while still driving strong community participation?

Electronic attachments must be MS Word compatible or in pdf format.

Technical assistance: Should you encounter any technical problems, please contact 'I work for NSW' or the helpdesk on Monday - Friday).

To be eligible to apply for this role, you must meet one of the following criteria:

• an Australian Citizen
• a permanent resident of Australia; or
• a New Zealand citizen.

Come and explore the Parliament online and click on our "360-degree Virtual Tour":

Thank you for your interest in this role. We look forward to receiving your application.

Job Reference: 492489

CLOSING DATE: Tuesday 23 September 2025 [11.55pm]