Data Remediation Support Officer

At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we're not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Data Remediation Support Officer to join our Professional Services team in Darwin.

The Data Remediation Officer plays a key role in supporting a Digital Transformation Program by ensuring data accuracy, integrity, and compliance across key systems. This position focuses on cleansing, validating, and maintaining datasets to improve information quality, support informed decision-making, and enhance operational capability within the program. This is a 12 month contract role.

Requirements

What You'll Do:

• Provide operational support to the Digital Transformation Program by assisting with the accurate processing, validation, and management of data.
• Complete data remediation activities in line with agreed priorities, maintaining a high standard of accuracy, attention to detail, and productivity.
• Identify and report data quality issues or anomalies to improve overall processes and ensure data integrity.
• Process data and requests within agreed timeframes, adhering to service delivery, privacy, and security standards.
• Work collaboratively with team members and partner agencies to support effective data flow and resolve issues related to data entry or system operations.
• Follow established service quality standards, standard operating procedures, and workplace safety policies.
• Contribute to the continuous improvement of data entry and validation procedures to promote consistency and efficiency across the team.

What You'll Bring:

• Demonstrated experience working in a high-volume operational setting involving information, data, or records processing (ideally within policing, justice, health, or similar sectors).
• Strong attention to detail and the ability to work effectively under pressure, managing competing demands in a fast-paced environment.
• Sound knowledge of privacy, security, and records management requirements within a public sector or policing context.
• Experience using standard operating procedures and undertaking quality checks in a data or case management environment.
• Excellent interpersonal and communication skills, with the ability to collaborate across teams and business areas.
• Qualifications in IT, data management, or a relevant field.
• Experience in government, public safety, or frontline services, and familiarity with data quality standards or reporting processes.

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work Here's why:

• Hybrid working (for majority of our roles) with team anchor days to support collaboration.
• Extensive training and development opportunities that enable continual growth as part of your career planning.
• Extensive discounts and benefits to maximise your money.
• A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
• Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.