Implementation Solutions Consultant

2 weeks ago

Melbourne, Victoria, Australia Orikan Australia Pty Ltd Full time $104,000 - $130,878 per year

About Orikan

Orikan is a world-class provider of a complete range of parking technology solutions that support real communities. From meters, maintenance and sensors to infringement management, digital permits, smart payment applications, compliance and analytics: we provide a one-of-a-kind, industry-leading suite of services and solutions.

Join a forward-thinking team at Orikan, a leader in integrated technology solutions for smarter cities.

Are you a confident communicator with a knack for translating technical solutions into real-world success? At Orikan, we're looking for a capable and motivated Implementation Consultant to help deliver our innovative parking and civic compliance technologies across Australia.

This is a fantastic opportunity for someone with at least two years of experience in software implementation or technical delivery—someone who thrives on collaboration, takes ownership, and knows how to engage both internal teams and external clients with clarity and confidence.

What You'll Be Doing

  • Coordinate and support the deployment of Orikan's hardware and software solutions—onsite and remotely.
  • Act as a key liaison between clients, developers, and vendors to ensure smooth technical delivery.
  • Assist with system configuration, integration, and troubleshooting.
  • Maintain accurate project documentation and contribute to continuous improvement.
  • Support post-go-live hypercare and help resolve implementation-related issues.
  • Deliver client training and contribute to internal knowledge sharing.

What You'll Bring

  • At least 2 years' experience in software implementation, technical support, or solution delivery.
  • Strong communication skills and the confidence to engage with clients and cross-functional teams.
  • A proactive mindset with excellent organisational and documentation skills.
  • Basic understanding of SQL and system configuration (or a willingness to learn).
  • Experience working in SaaS or application support environments is a plus.
  • A tertiary qualification in IT, Computer Science, or a related field (preferred).
  • Willingness to travel domestically for project delivery.

Why Orikan?

  • Be part of a purpose-driven company transforming civic technology.
  • Work on meaningful projects that improve community outcomes.
  • Collaborate with a supportive, high-performing team.
  • Enjoy opportunities for growth, learning, and career development.

If you're ready to take the next step in your implementation career and want to be part of a company that values innovation, accountability, and people—apply now and join the Orikan team.

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