Case Manager

2 weeks ago

Hervey Bay, Australia CHURCHES OF CHRIST Full time $60,000 - $80,000 per year

Case Manager

Churches of Christ, Home Care, Hervey Bay

Permanent Part-time Opportunity (potential for increased hours)

The hourly rate for this position is currently $38.74/hr.

About the Role:

As a Case Manager (Service Team Leader) in our Home Care team, you'll be supporting both our clients and the care workers who assist them day to day. You'll coordinate services, manage care plans, respond to client needs and be a go-to support for your team—making sure they feel confident, equipped and valued in their roles.

This is a varied role where no two days are the same. You might be mentoring staff, reviewing services, solving rostering puzzles, or working with families and health providers to keep things running smoothly. If you're organised, calm under pressure and passionate about people—this is a role where you'll make a real impact.

This role offers the rare opportunity to build genuine relationships with your clients while delivering meaningful care.

Key responsibilities include:

  • Planning and coordinating care services
  • Supporting and mentoring Home Care Workers
  • Working alongside GPs, allied health and families
  • Ensuring services align with best practice and client needs
  • Building strong relationships with clients and their circles of care

Our ideal candidate has:

  • Certificate III in Individual Support (Ageing) or similar.
  • Cert IV highly desirable, or willing to obtain.
  • Completion of the following units of competency:
    • Assist clients with medication.
  • Recognise healthy body systems.
  • Provide individualised support.
  • At least 1 year of experience leading a care or support team
  • Current driver's licence + insured car
  • Current First Aid and CPR
  • Knowledge of Home Care Packages

Possess or willingness to obtain;

  • A National Police Check
  • Personal insolvency check (this is a key personnel role under aged care regulations)

Why Join Us?

  • Live coastal, work local - enjoy a relaxed lifestyle while doing meaningful work.
  • Be part of a mission-driven, not-for-profit organisation with over 130 years of care behind us.
  • As a not-for-profit, employees can salary package up to $18,549 p.a. tax-free — $15,900 on everyday expenses and $2,649 on meals/entertainment, which can significantly increase your take-home pay. To find out what salary sacrificing can mean for you click here.

We offer generous annual leave, an Employee Assistance Program, a supportive work culture, and discounts at a range of retail outlets.

Ready to Make a Difference?

Visit to learn more about us. Please click the Apply Button. For further inquiries, contact Nikki Stevens on

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.

Applications will be assessed as they are received.

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