Industrial Officer

Company description:

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the Department of Education, please visit

Job description:

Industrial Officer

At the NSW Department of Education, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.

• Ongoing Full-Time
• Parramatta with flexible working arrangements available
• Clerk Grade 7/8 - $113,574 to $125,720 plus superannuation and leave loading

About the role

• Provide expert policy advice on awards, agreements and conditions
• Analyse industrial instruments and employment conditions
• Negotiate and draft compliant employment terms
• Deliver reports on conditions, trends and industrial action
• Advocate in disputes and represent in tribunals

The Industrial Officer is primarily responsible to research, analyse and draft industrial issues, instruments and related documentation. In this context, the role provides advice, prepares correspondence and negotiates for Agency employees on diverse industrial relations issues which requires timely resolution and reflects government policy and Departmental priorities.

For further information please click here to view the role description

About you

• Strong attention to detail and analytical skills to navigate sensitive or contentious matters effectively.
• Good interpersonal and stakeholder engagement skills, with the ability to collaborate with colleagues and build relationships with key stakeholders.
• Effective negotiation and influencing skills to deliver advice with clarity and integrity.
• Ability to act independently in performing core work functions and liaise with supervisor regarding non-routine work or contentious industrial issues that may have far reaching implications
• Accountable for the quality, integrity and validity of briefings, other written and verbal advice
• Uses a wide range of appropriate sources to inform decision making which leads to a resolution of issues.
• Awareness of department policies and procedures concerning industrial relations.

Essential requirements of the role

• Tertiary qualifications in a relevant discipline such as Industrial Relations, Law, HR and/or demonstrated equivalent knowledge, skills and experience, including experience in industrial relations and union engagement.

• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) a cover letter (maximum 2 pages) and answer the question outlining how you meet the requirements and capabilities of this role.

Describe a time when you were required to understand and deliver a challenging or complex task. What made it difficult, how did you learn and deliver the task?

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates who are not currently employed by the Department must provide a current Working with Children Check (WWCC) clearance number. There is no requirement to renew the WWCC once it expires after five years. Employer obligations under the WWCC will apply only for the duration of its validity, up to five years.

Closing date Tuesday, 9th September 2025.

For role enquiries please contact Trish Babu at

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.