Event Services Assistant Floor Manager

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As an Event Services Assistant Floor Manager, you will have the opportunity to bring extraordinary events to life within our world-class events centre. From intimate gatherings to large-scale celebrations, you will be the driving force behind flawless execution, ensuring every aspect is meticulously delivered to perfection.

This is a fantastic opportunity where you will showcase your event and leadership expertise throughout our property at The Star Gold Coast.

A few of your responsibilities: 

• Manage the smooth operation of events, from setup to execution, ensuring flawless coordination and timely delivery
• Lead a dedicated events team, fostering a collaborative and guest-centric environment
• Liaise with clients, vendors, and internal stakeholders, ensuring seamless communication and exceeding expectations
• Maintain meticulous attention to detail, ensuring high standards of presentation, cleanliness, and adherence to health and safety regulations

What we are looking for:

• Proven leadership experience, preferably within an events or conferencing environment
• Exceptional interpersonal and communication skills, with the ability to build positive relationships with clients and stakeholders
• Demonstrated ability to problem-solve and the capacity to remain cool under pressure
• Flexibility to work varying shifts, including weekends and holidays, as required by operational demands
• Current QLD RSA Statement of Attainment

About you: 

With your exceptional communication skills and keen eye for, you will take pride in crafting memorable experiences for our guests. Your ability to lead and support a large and diverse team will set our Events team up for success.

Your role will be pivotal in shaping the success of our Events team at The Star. Join us in making a difference.  

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Uniform laundered and ready for you daily on property
• Five weeks of paid Annual Leave for team members who meet the definition of shift worker
• Discounted parking available
• Up to 30% discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Opportunity to work with elite professionals and assets

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs. 

The Star was awarded WGEA Employer of Citation for Gender Equality and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It's your time to SHINE

Click on the link below to make your next career move with The Star.