Time and Attendance Compliance Support Officer

4 days ago

Brisbane, Queensland, Australia Bupa Australia Full time $60,000 - $90,000 per year

The opportunity

We're looking for a proactive and detail-oriented Time and Attendance Support Officer to join our team.

This is a permanent, hybrid role with the flexibility to be based in Melbourne, Sydney, Brisbane, or Adelaide.

As a key member of our support team, you'll play an important role in ensuring the smooth operation of our time and attendance systems, providing expert assistance to stakeholders across the business. If you're passionate about problem-solving, system support, and delivering great service, we'd love to hear from you.

What will my day involve?

  • Work with People Leaders to ensure timecard exceptions and timely approvals
  • Liaise with care home administrators to reconcile schedules and timecard exceptions
  • Identify compliance metrics while managing pay close activities
  • Perform compliance reporting & monitoring for all Business Units
  • Assist in implementing and monitoring compliance metrics, procedures, and controls
  • Support in conducting timecard adherence checks and audits throughout each pay cycle
  • Complete Pay cycle file extract & processing
  • Maintain organisational and job structures
  • Provide support, oversight, and account maintenance for Employee Dimensions accounts
  • Manage and update pay codes, leave codes, and related pay rules
  • Investigate and resolve ServiceNow tickets submitted by the business
  • Administer public holiday updates and maintenance
  • Contribute to the design and regular improvement of training materials and frameworks.
  • Deliver Q&A sessions for end users and business leaders.
  • Create and maintain training documentation.
  • Payroll system configuration, ensuring data integrity through audits and report writing

What will I bring?

  • Tertiary qualification in Commerce, Business, Finance or relevant experience
  • 1–3 years' experience in compliance, risk management, auditing, payroll or related areas
  • Functional experience with HR technologies preferred (e.g., UKG Dimensions, Workforce Management Systems)
  • Excellent attention to detail and organisational skills
  • Proven ability to manage competing priorities in fast-paced environments
  • Ability to quickly adapt to system updates
  • Strong time management and problem-solving skills.

What's in it for you

We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people's health, wellbeing and futures. Through the

Viva Healthier and Happier

program,

we're providing health benefits for everyone who works at Bupa, no matter their role.

We want to support our people to be the healthiest and happiest versions of themselves.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

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