Claims Manager

2 weeks ago

Adelaide, South Australia Suncorp Full time $60,000 - $90,000 per year

Make a real impact, one claim at a time.

Are you someone who thrives on helping others and navigating complex situations with empathy and confidence? At Suncorp Group, we're looking for passionate professionals to join our Terri Scheer Claims team – one of Australia's leading providers of landlord insurance.

This is a 12-month contract opportunity starting Monday, 29 September, offering you the chance to step into a meaningful role where you'll support customers through some of their most challenging moments.

Why This Role Matters

As a Claims Manager, you'll be the first point of contact for landlords navigating property damage, tenant issues, or financial loss. You'll support them through every stage of their claim – ensuring the process is smooth, fair, and handled with care.

What You'll Be Doing

  • Manage claims end-to-end – Own a portfolio, providing clear, timely updates and outcomes.
  • Deliver exceptional service – Be the calm, trusted advisor during stressful times.
  • Collaborate across teams – Work with assessors, trades, internal departments, and external partners for the best outcomes.
  • Apply sound judgement – Balance policies, procedures, and empathy.
  • Drive improvements – Share ideas and feedback to enhance processes.

What You'll Bring

  • Empathy & compassion – A genuine care for customers.
  • Strong communication skills – Clear, professional, and confident.
  • Integrity & accountability – Always doing the right thing.
  • Digital confidence – Comfortable using systems and tools.
  • Time management – Juggling priorities with ease.
  • Resilience & flexibility – Thriving in a changing environment.

Why You'll Love Working at Suncorp

When you join Suncorp, you're not just taking on a job — you're building a career with a company that values your growth, well-being, and success.

  • Salary: $79,500 inclusive of 12% Super
  • Leave Benefits: Annual leave, Flexible leave, personal leave, loyalty leave, and parental leave (20 weeks full pay or 40 weeks half pay).
  • Hybrid Working: Work where you thrive with our flexible blend of on-site and at home work arrangements.
  • Work-Life Balance: Ensure you have the time and support you need to thrive both personally and professionally
  • Staff Discounts: Access to exclusive discounts on Suncorp Insurance Brands such as AAMI, Shannons, Apia & more. As well as offers from over 400 top retailers.
  • Reward & recognition programs: We celebrate your hard work and achievements
  • Career Development: We prioritize your career development, offering ongoing training, growth opportunities, and the support you need to reach your full potential.
  • Reputable Employer: National, trusted company with an inclusive and diverse workplace.

Why Suncorp?

For over 100 years, Suncorp has helped people protect what matters most. We're building a better, more sustainable future where diversity is celebrated, and every voice is valued.

If you're seeking a role with purpose, people, and potential – this could be your next move.

Chase the Sun - Apply online today

Need adjustments or support during the process? Reach out confidentially

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