Principal Business Analyst

Company description:

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the Department of Education, please visit

Job description:

• Two, Ongoing Full-Time roles
• Location: Eveleigh with access to flexible working arrangements available
• Salary: Clerk Grade 11/12 with base salary ranging from $149,739 to $173,174 per annum, plus employer's contribution to superannuation and annual leave loading

The NSW Department of Education's (DOEs) Information Technology Directorate (ITD) is transforming. We've streamlined our structure, strengthened our technical capability, and aligned every team to deliver real, lasting value for students, teachers and schools across New South Wales.

There are exciting opportunities within Technology Enablement where you'll partner with stakeholders across the department to uncover technology pain points & translate current and evolving requirements into robust IT roadmaps. We identify and solve problems to deliver quick wins, while ensuring we deliver on the department's long term IT strategy.

About the role:

• Ensure business plans and processes are aligned with DOE's strategic direction
• Work with the business to develop and scope out business technologies, systems and tools
• Provide business analysis support to the ITD Discovery and Framing process including the exploration of user needs and synthesising insights into a clear problem statement and measurable success criteria.

• Prepare a thorough analysis and roadmap business processes using modern technologies including Miro.

• Actively prepare business cases for new or enhanced technologies whilst considering cost, cyber security, system integration, as well as departmental policy

• Lead planning workshops to capture and define user requirements as well as data/information specifications

• Contribute to planning processes to ensure timeframes for development, implementation and support

• Prepare and deliver presentations and briefings a s required

• Be a champion and enabler for change

About you:

• Demonstrated experience in a similar role
• Experience with customer management systems is highly desirable
• Be able to work independently and in a team
• Be able to manage stakeholders at all levels, including Deputy Secretaries and Executive Directors
• Strong verbal and written communication
• Good attention to detail

For further information please click on the role below to view the role description

• Principal Business Analyst

About the NSW Department of Education

At the NSW Department of Education, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.

Essential requirements of the role

• Demonstrated understanding of and commitment to the value of public education.

Why Join Us?

• 35 hour working week
• Enjoy flexible working arrangements
• Flex leave entitlements, generous holidays and leave conditions
• Salary sacrificing, employer's contribution to superannuation and annual leave loading
• Fitness Passport
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

• Upload your Resume (max 5 pages) and Cover Letter (max 2 pages), demonstrating how your skills and experience align to the role.

Please refer to the Applicant's Guide to Applying to assist you with your application.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check. For more information, click here

As a condition of employment, successful candidates who have not previously worked for the department will be required to provide a current Working with Children Check (WWCC) Clearance number. This option would allow the WWCC to naturally expire without further communication needed with the employee. The employer obligations under the WWCC would apply for duration of the WWCC's validity (up to 5 years).

For role enquiries, please email

For recruitment enquiries, please contact

Closing date: 6 October 2025 at 11:59pm.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.