Travel Consultant

24 hours ago

Melbourne, Victoria, Australia AA Appointments Full time $60,000 - $120,000 per year

Sydney / Melbourne / Gold Coast opportunities available

Bring your passion for the travel industry to this dynamic and high energy role where you'll be responsible for handling the logistics for entertainment, sports & music touring clients.

THE ROLE

  • Manage all aspects of travel arrangements, including air, hotel, rail, and ground transportation for VIP clients.
  • Provide an exceptional client experience by adhering to SLAs
  • Problem-solve under high-pressure with extremely short lead times
  • Cultivate excellent relationships with suppliers to ensure the best outcomes for clients
  • Develop close rapports with tour managers to tailor travel experiences for the artists
  • Resolve travel-related issues & emergencies in a timely and professional manner
  • Promote company's brand through participation in networking events & online presence
  • Stay updated on industry trends & best practices to continuously improve the travel experience
  • Gather & store travel data efficiently, reducing the need to repeatedly ask clients for information
  • Facilitate seat preferences & meal requests to enhance the overall travel experience for clients
  • Promote high customer satisfaction by resolving problems with knowledgeable & friendly service

WHAT'S ON OFFER

  • Competitive remuneration package
  • Hybrid flexibility after 6 months
  • Monday to Friday hours ONLY
  • Lucrative incentives and travel benefits
  • Significant discounts on personal travel
  • Modern and central office with all the trimmings
  • Career progression opportunities
  • Equal opportunity for all employees

WHAT YOU'LL NEED TO SUCCEED

  • Min 2 years corporate travel consulting experience preferably with VIP clientele
  • Group coordination skills highly desirable
  • Strong GDS skills and fares knowledge essential
  • Superb communication skills
  • Excellent attention to detail and time management skills
  • Demonstrated capability in engaging clients & delivering exceptional service
  • Dynamic and results-driven professional
  • Appreciation for the different communication styles required when working with team members and clients
  • Ability to remain flexible to support last-minute demands

APPLY NOW or reach out to our Travel Division for a confidential chat.

Email or call our offices:

NSW/ACT:

VIC/SA/WA/TAS:

QLD/NT:

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Another fantastic career opportunity with AA Appointments - Travel & Hospitality Recruitment Specialists. Dedicated to matching your personal experience and career ambition with only the best industry partners.

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