FCM - Travel Consultant - Melbourne, VIC

Calling All Experienced Retail or Corporate Travel Consultants

Whether you're already experienced in corporate travel, or you've been working as a retail consultant and are curious about what the corporate world has to offer, read on to see why this is the opportunity for you

We're looking for a multi-skilled travel specialist to join our team as a Travel Consultant, where the challenging world of corporate and leisure travel management will be sure to take your career to new heights. At FCM, we provide highly individualized travel services for busy travellers.  We are one of the world's leading corporate travel and expense management consultancies.

As one of our team, you'll be working with large market corporations, using your expertise in fares and complex itineraries to make professional and accurate business travel arrangements including air, car, hotel, and ground transportation reservations using Sabre GDS.

About the Opportunity: FCM Travel Consultant – Melbourne, VIC

You will be responsible for managing the travel requirements and presenting travel solutions for large market corporations. Our ideal candidate will have a minimum of 2 years corporate or leisure travel consulting experience along with buckets of ambition and an insatiable appetite for sales and delivery of impeccable service. Additionally, you will:

• Have strong international fare skills
• Assist in making professional and accurate business travel arrangements for corporate accounts including air, car, hotel, and ground transportation reservations.
• Follow company procedures, account guidelines and customer service standards in the area of making travel arrangements, ticketing, Phase IVs, ticket exchanges/changes, CRS/GDS productivity.
• GDS proficiency is required – Sabre highly regarded
• Excellent communicator and professionalism
• Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
• Maintain favourable working relationships with accounts and all of their employees
• Provide solutions to travel related problems clients may have experienced with arrangements
• High attention to detail
• Strong time management skills and professionalism
• Expertise in fares and complex itineraries

All About You:

• A high level of attention to detail
• Experience as a Travel Consultant or Travel Manager (min 2 years experience)
• International experience
• To be a 'people person' with networking and relationship-building skills
• Demonstrated ability to work within a multi-disciplinary team
• Excellent communication, listening and presentation skills
• Tertiary education is highly regarded
• Great business acumen

What you'll Enjoy:

$55,000pa base plus uncapped incentives; overall OTE $85,000+ pa plus super (all FTE)

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development: Individualised Learning & Development pathway options

Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025, Bangkok in 2026)

 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Are you ready to elevate your career in corporate travel? Apply with FCM today

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.