Japanese Inbound Exchange Program Officer

1 day ago

Perth, Western Australia Gold Educational Tours Full time $60,000 - $80,000 per year

If you are passionate about Japan x Australia cultural exchange and this sounds like the job for you

Join Gold Educational Tours and help create life-changing experiences for students, schools, and host families.

WHAT WILL YOU DO?

  • Client liaison: Act as the primary point of contact for our Japanese clients, engaging in in-depth discussions regarding program details.
  • Admin Excellence: Handle documents and data accurately for smooth program delivery.
  • Excursion planning and bookings: Organise exciting excursions and ensure all bookings run seamlessly.
  • On-ground client support: Provide on-ground support to Japanese students before and during their stay in Perth, including making necessary adjustments as needed.
  • Team collaboration for program success: Collaborate with the team to ensure the success of our student exchange programs.

WHAT SKILLS & EXPERIENCE DO YOU NEED?

The successful applicant must be able to demonstrate:

  • Native-level proficiency in spoken and written Japanese, enabling effective communication with our Japanese clients.
  • Business-level proficiency in spoken and written English, facilitating effective communication with our teams and stakeholders.
  • A current Working with Children check.
  • A valid WA driver's license and access to a vehicle are preferred.
  • Experience in the tourism industry or Japanese cooperate environment, with a focus on delivering exceptional client experiences is preferable. Individuals with relevant experience in tourism can negotiate the length of their work with us.

WHO ARE WE LOOKING FOR?

  • Demonstrates a passion for cultural exchange and a commitment to our mission.
  • Possesses excellent communication and interpersonal skills.
  • Exhibits strong organizational abilities and attention to detail.
  • Possesses excellent computer skills.
  • Approaches tasks with a proactive, results-driven, "can-do" attitude.
  • Maintains reliability through consistency in completing tasks and meeting deadlines.
  • Displays adaptability and the ability to embrace new challenges.
  • Embodies a team player mentality with a collaborative spirit.
  • Takes initiative by willingly shouldering responsibilities and contributing ideas.
  • Applies critical thinking and problem-solving skills to overcome challenges.
  • Holds oneself accountable by taking ownership of work and learning from mistakes.
  • Conducts oneself with integrity and ethical behaviour, exemplifying professionalism.

WHY JOIN OUR TEAM?

  • Making Difference: You'll be a vital part of connecting cultures and creating lifelong memories for Japanese and Australian students and host families.
  • Generous Remuneration & Career Opportunities: We reward you generously for your efforts, and provide opportunities to be promoted.
  • Training & Support: You will work interdependently with the Gold Team, receiving full support and ongoing training to assist you in fulfilling the role and driving your growth.

Information for Applicants:

Applications close 5pm Friday 5th December.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. No feedback will be provided to unsuccessful candidates.

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