Commercial Account Manager

Who are we?

Standards Australia (SA) is the peak standards development organisation in Australia, with a rich history that dates back to 1922. Currently, we are undergoing a significant transformation and growth phase. In recent years, our workforce has doubled, and we now proudly employ over 200 professionals dedicated to helping shape Australia's future and fulfilling our mission of empowering communities.

Our organisation brings experts together to create national and international standards that serve as essential guidelines for products and services, ultimately benefiting the Australian community. Our vision is to be a global leader in providing trusted solutions that improve life today and tomorrow.

About the role

The Commercial Account Manager is the central touchpoint between SA and our partners ensuring the smooth operation of our standards distribution business. This position is not a sales role, but rather a key account and relationship manager with international, high-profile, complex distributors. You will proactively manage relationships, ensuring beneficial commercial revenue outcomes for SA and our partners.

What you'll do

• Develop, maintain, and expand relationships with distribution partners, ensuring long-term growth and strong commercially focussed collaboration
• Ideate and drive new business and revenue growth strategies collaboratively with wholesale partners
• Co-ordinate the delivery of regular financial and performance reporting
• Own and manage quarterly and annual business review processes for distribution partners
• Manage rollout and implementation of distribution and licencing changes for wholesale partners
• Become the subject matter expert for licencing agreements, commercial models and partner obligations
• Liaise and drive outcomes with internal departments and advocate for distribution partners
• Gather and share customer insights with commercial teams to enhance product development and market relevance

About you

• Previous experience in an account management role, ideally working on large, complex accounts
• Highly proactive, motivated, self-starter
• Proven experience in commercial environments and a deep understanding of commercial drivers
• Proficient with commercial numbers/finance
• Familiarity with contracts and legal agreements
• Strong ability to professionally communicate – with a preference for verbal communication to quickly and effectively deliver a message
• Excellent ability to collaborate and manage sophisticated relationships

Culture & Benefits

Standards Australia is proud to have been awarded the prestigious Employer of Choice Award for two consecutive years, 2023 and 2024. This recognition highlights our commitment to creating an exceptional workplace and fostering a culture of excellence. Our iCARE values form the basis of all we do - Integrity, Courage, Accountability, Respect, and Excellence.

Standards Australia offers many benefits such as flexibility with working from home, regular team events, additional personal/carer's leave, continuous learning and career development opportunities. Our award-winning People Perks program includes the following great benefits:

• Nine-day fortnight – enjoy every second Friday off
• Growing Family & Parental leave benefits – 16 weeks paid leave for primary carers, plus Superannuation contributions made on unpaid leave; 4 weeks paid leave for secondary carers
• Workiversary rewards – your commitment and loyalty won't go unrecognised
• Global working – do you have working rights in another country? Enjoy a few weeks of international working every year
• Early access to long service leave – why wait 10 years for long service leave? 5 years sounds a lot better

What's next?

If Standards Australia sounds like the place for you, please submit your CV outlining your experience and suitability to this role. Eligible applicants must be Australian Citizens, Permanent Residents or have legal rights to work in Australia. Shortlisted applicants will be contacted within 15 business days of their application.

At Standards Australia, we are proud to be an equal opportunity employer and we are committed to fostering a working environment that values diversity, inclusion, and belonging. Our mission is to empower our communities, and in doing so, we strive to create an organisation that genuinely reflects and respects the diversity of the communities we serve; putting people at the heart of all we do. We welcome applications from people of all cultural and linguistic groups, people of all ages and genders, people of Aboriginal and/or Torres Strait Islander background, people with a disability, and people from the LGBTQIA+ community. Should you need any adjustments to be made to our recruitment process, please contact