Commercial Account Manager

Join to apply for the Commercial Account Manager role at Standards Australia.

Standards Australia (SA) is the peak standards development organisation in Australia, with a history dating back to 1922. The organisation is undergoing a transformation and growth phase, and our workforce has doubled in recent years to over 200 professionals dedicated to helping shape Australia\'s future and fulfilling our mission of empowering communities.

Our organisation brings experts together to create national and international standards that serve as essential guidelines for products and services, ultimately benefiting the Australian community. Our vision is to be a global leader in providing trusted solutions that improve life today and tomorrow.

The Commercial Account Manager is the central touchpoint between SA and our partners, ensuring the smooth operation of our standards distribution business. This is not a sales role, but a key account and relationship manager with international, high-profile, complex distributors. You will proactively manage relationships, ensuring beneficial commercial revenue outcomes for SA and our partners.

• Develop, maintain, and expand relationships with distribution partners, ensuring long-term growth and strong commercially focused collaboration
• Ideate and drive new business and revenue growth strategies collaboratively with wholesale partners
• Coordinate the delivery of regular financial and performance reporting
• Own and manage quarterly and annual business review processes for distribution partners
• Manage rollout and implementation of distribution and licensing changes for wholesale partners
• Become the subject matter expert for licensing agreements, commercial models and partner obligations
• Liaise and drive outcomes with internal departments and advocate for distribution partners
• Gather and share customer insights with commercial teams to enhance product development and market relevance

• Previous experience in an account management role, ideally working on large, complex accounts
• Highly proactive, motivated, self-starter
• Proven experience in commercial environments and a deep understanding of commercial drivers
• Proficient with commercial numbers/finance
• Familiarity with contracts and legal agreements
• Strong ability to professionally communicate — with a preference for verbal communication to quickly and effectively deliver a message
• Excellent ability to collaborate and manage sophisticated relationships

Standards Australia is proud to have been awarded the Employer of Choice Award for two consecutive years, 2023 and 2024. This recognition highlights our commitment to creating an exceptional workplace and fostering a culture of excellence. Our iCARE values form the basis of all we do — Integrity, Courage, Accountability, Respect, and Excellence.

We offer a range of People Perks that support flexibility, wellbeing, career growth, and recognition—helping you thrive at work and beyond.

If Standards Australia sounds like the place for you, please submit your CV outlining your experience and suitability to this role. Eligible applicants must be Australian Citizens, Permanent Residents or have legal rights to work in Australia. Shortlisted applicants will be contacted within 15 business days of their application.

At Standards Australia, we are proud to be an equal opportunity employer and we are committed to fostering a working environment that values diversity, inclusion, and belonging. Our mission is to empower our communities, and in doing so, we strive to create an organisation that genuinely reflects and respects the diversity of the communities we serve; putting people at the heart of all we do. We welcome applications from people of all cultural and linguistic groups, people of all ages and genders, people of Aboriginal and/or Torres Strait Islander background, people with a disability, and people from the LGBTQIA+ community. Should you need any adjustments to be made to our recruitment process, please contact