Retail Assistant/ Assistant Showroom Manager

2 days ago

Batemans Bay, New South Wales, Australia Independent Living Specialists Full time $60,000 - $90,000 per year

Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 15 warehouses and 600+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across retail, home care, hospital and pressure care, and configured mobility.

A unique opportunity exists for a Full-time Showroom Assistant at our Batemans Bay Showroom. You will have a customer-centric mindset, because at ILS we are all about the customer You will be a self-motivated, creative thinker, and seek out new opportunities.

This is a full-time role, with a real work/life balance - Monday to Friday 9am-5pm

Your "New" Day to Day:

  • Opening and closing the showroom and balancing transactions
  • Preparing reports and review sales data, open orders and open quotes
  • Actively seeking new clients, contracts and marketing opportunities
  • Attending to incoming customers, assisting them with their questions and being able to convey the range of services that are available from ILS
  • Answer customer calls and emails to resolve issues in a timely and effective manner
  • Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more…
  • Processing quotes, orders and hire contracts efficiently
  • Driving process efficiency and striving for continual improvement
  • Being the face of ILS in the local community and driving relationships with customers and other local businesses
  • Following and managing all WHS requirements at a showroom level.

About You:

  • You may have a strong Retail background and want to apply your skills in the Allied Health industry.
  • You may have studied or worked in Occupational Therapy, Physiotherapy, Pharmacy or Nursing and are looking for a position where you can adapt your knowledge.
  • You will be keen to go above and beyond to interact with your community and increase store exposure
  • You will have a customer-centric mindset, because at ILS we are all about the customer
  • You will be well presented, professional and courteous
  • You will have fantastic interpersonal skillsand love connecting with peoplefrom all walks of life
  • Have agenuine desire to help otherswith your knowledge and abilities.
  • You will have second to noneadministration skills,including the ability toprioritizeyour time
  • You may have SAP experience, which is not required but is highly valued.
  • You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities

What's In It For You:

  • Job security
  • A permanent full-time role.
  • Competitive base salary.
  • Paid Parental Leave.
  • A paid day off for your Birthday each year
  • Professional and supportive team environment
  • Ongoing extensive training and coaching
  • Employee benefits and rewards.
  • Work/life balance.

ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia.  This role will require you to hold a NDIS Worker Screening Check.

To find out more about ILS please go to

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