Guest Experience Officer

14 hours ago

Taigum, Queensland, Australia Ingenia Communities Group Full time

Be Part of Something Bigger at Ingenia

At Ingenia, we're not just building communities, we're creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we're all about making life better, brighter, and more connected.

We're a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you're ready to work in a place that values your ideas and celebrates your wins, we'd love to welcome you to the team.

Your Next Opportunity

We're on the lookout for a friendly, energetic Guest Experience Officer to be the welcoming face of our Rental Community in Taigum.

Ingenia Taigum Rentals offers comfortable, affordable, and community-focused living for residents of all ages in a welcoming and well-maintained environment.

Reporting to the Site Manager, you'll be the welcoming face of the park; assisting residents with check-ins and check-outs ensuring everything runs smoothly through great service and coordination, helping deliver exceptional experiences for our guests and residents, and having fun while doing it

This position is Full Time.

Why You'll Love Life at Ingenia

We believe work should be rewarding, flexible, and full of perks:

  • Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%
  • Employee referral, employee of the month, and employee of the year rewards
  • Employee stock options
  • Retailer discounts

In this role you'll

  • Be the friendly face that greets every guest, sharing insider tips on community highlights, local attractions, and fun activities.
  • Champion Ingenia Rentals as the ultimate destination for comfort and affordability.
  • Manage check-ins, check-outs, and front desk operations with professionalism and a personal touch.
  • Deliver exceptional customer service that keeps residents happy.
  • Work closely with the wider Community team to ensure everything runs like clockwork.

You're Likely a Match If You

  • Shine in customer service and love helping people feel at ease.
  • Bring experience in hospitality or tourism.
  • Are confident using Microsoft Office and booking systems (or keen to learn).
  • Are detail-oriented, organised, and a true team player.
  • Hold a valid 'C' Class Driver's Licence.

You're someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Our Recruitment Process

We Keep Things Simple And Supportive

  • Apply via our website; no cover letter needed
  • Quick phone chat and interview with your future manager
  • Background checks
  • Offer and onboarding; welcome aboard

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let's Create Amazing Experiences Together

Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

Check out what life at Ingenia looks like on our LinkedIn page.

  • Grounds & Maintenance Officer - Taigum Rental Community

    11 hours ago

    Taigum, Queensland, Australia Ingenia Communities Full time

    Be Part of Something Bigger at IngeniaAt Ingenia, we're not just building communities, we're creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we're all about making life better, brighter, and more connected.We're a passionate bunch who care deeply, work boldly, and support each other...

  • Grounds Service Officer

    6 days ago

    Taigum, Queensland, Australia Brisbane Catholic Education Full time $43,000 - $63,000 per year

    SummaryTake pride in maintaining vibrant gardens, lush lawns, and top-quality sports ovals, creating a welcoming environment for all.Location: Holy Spirit College - Fitzgibbon (S)Start date: ASAPWork hours: 35 hours per weekSalary: $32.5073/hr + superStatus: Full-time | PermanentAd close date: 03/11/2025Contact: About The OpportunityIn this position you will...

  • Guest Experience Officer

    11 hours ago

    Taigum QLD, Australia INGENIA COMMUNITIES Full time

    ApplyShareJob descriptionPosted Sunday, 19 October 2025, 9:00 amBe Part of Something Bigger at IngeniaAt Ingenia, we're not just building communities, we're creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we're all about making life better, brighter, and more connected.We're a passionate...

  • Guest Experience Officer

    1 week ago

    Taigum, Australia Ingenia Communities Full time

    Apply - Share Job description Posted Sunday, 14 September 2025, 9:00 am **Be Part of Something Bigger at Ingenia!** At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more...

  • Housekeeping Attendant

    1 week ago

    Taigum, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find. - We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    1 week ago

    Taigum, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    19 hours ago

    Taigum, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Housekeeping Attendant

    20 hours ago

    Taigum, Australia Ingenia Communities Full time

    Apply - Share Job description Posted Monday, 22 September 2025, 9:00 am - We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the...

  • Grounds & Maintenance Officer

    4 days ago

    Taigum, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Grounds & Maintenance Officer

    1 week ago

    Taigum, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Client Service Manager/officer/coordinator

    2 weeks ago

    Taigum, Australia Friends Disability Services Full time

    **Friends Disability Services **is a provider delivering services to customers in the disability and community service sector, throughout Queensland. We are a values-driven organization, committed to maintaining a genuine, supportive team of employees who work together for the benefit of our customers, our community, our organization, and each other. **Key...

  • Grounds & Maintenance Officer - Taigum Rental Community

    11 hours ago

    Taigum QLD, Australia INGENIA COMMUNITIES Full time

    ApplyShareJob descriptionPosted Sunday, 19 October 2025, 9:00 amBe Part of Something Bigger at IngeniaAt Ingenia, we're not just building communities, we're creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we're all about making life better, brighter, and more connected.We're a passionate...