Customer Support Representative

7 days ago

Brisbane, Queensland, Australia Tait - Asia Pacific Full time $60,000 - $80,000 per year

Customer Support Representative – Brisbane

We're looking for a motivated and customer-focused Customer Service Representative (CSR) to join our Tait Asia Pacific team. In this role, you'll play a key part in ensuring our customers and distributors receive outstanding service, while also supporting our sales team and contributing to the success of our business.

About the Role

As a CSR, you'll be the link between our customers, distributors, and internal teams. From processing and tracking orders through to delivery & invoicing, you'll ensure everything runs smoothly and that communication is clear at every stage. You'll also respond to customer queries, support the sales team with day-to-day needs, and build strong relationships with colleagues and external partners to make sure our customers get the best possible service.

About You

You'll be joining a passionate and supportive operations team in our region, and we're looking for someone who can bring:

  • Experience with customer order processing, ideally using SAP or a similar ERP system.
  • Confidence with Microsoft 365 applications.
  • A background in Customer Service or Logistics, with the ability to solve problems quickly and effectively.
  • Strong communication skills and the confidence to engage with customers and stakeholders.

It would be an advantage if you've worked in the radio or critical communications industry, enjoy learning new systems, or speak another language from the Asia-Pacific region.

Perks of working with us

  • We prioritise your wellbeing through health insurance.
  • The opportunity to join a globally recognised critical communications provider.
  • Opportunities for professional development and growth.
  • Flexibility when working
  • About the Company

For more than 50 years, Tait Communications has been designing, delivering and supporting critical communications networks for public safety, transportation and utility customers around the world. Founded in Christchurch by Sir Angus Tait, we now have a network of customers and offices that spans the globe.

Our employees value being part of a creative team committed to providing technological solutions that make a real difference to the communities we support. By joining Tait, you'll be joining a community of people with a wealth of knowledge and expertise, who care deeply about their work and the genuine impact it has for our customers, and who support each other to grow and develop.

For more information about the company, our products and solutions offered to our customers, please visit our website:

How to Apply

If this role is of interest to you, apply now with your CV and Cover Letter

We are an equal opportunity employer and encourage applications from candidates of all backgrounds.

Applications will close Monday 8th September 2025

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