Customer Value Specialist

5 days ago

Toowoomba, Queensland, Australia Bupa Full time $60,000 - $80,000 per year

A career at Bupa is more than just a job.  At Bupa we believe helping people live longer, healthier, happier lives. This includes our customers, communities and our people.

Bupa team members have access to a range of health and wellbeing benefits, from optical and dental discounts through to subsidised health insurance.

At Bupa, we're big on learning and development, and some of the best careers begin in our customer-facing teams. As a customer-first business, we know that no one understands our customers better than the people who serve them every day.

If you're looking for a career with endless possibilities, a role with Bupa Retail could be your perfect starting point.

  • Full time position $ super + bonuses + benefits including Health Insurance
  • 38 hours/week including rotating Saturdays
  • Sales experience & drivers licence essential
  • Start 5 January 2026

The heart of the role

This is not a conventional retail store opportunity. You'll be surrounded by supportive colleagues and managers that give you the trust and time to interact with customers to deliver health solutions and claim resolutions that are meaningful to them.

If you're the kind of person who loves sales and connecting with customers and would like to help them get the best possible value and benefits from their Bupa Health Insurance, then this role is tailor made for you.

Based in our Toowoomba Store and working towards customer growth activities you will be responsible for:

  • Providing individual recommendations of the most suitable health and wellbeing products based on the customer needs, showcasing the value and benefits of these products for easy decision making
  • Working within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members

Taking a 'customer first' approach, you will also:

  • Assist our existing Bupa members in their day to day transactions
  • Ensure the customers understand the full value of their health insurance product
  • Provide solutions to any identified concerns or needs
  • Educate members on all the benefits they can access

What you'll enjoy

Bupa's Health and Wellbeing program, Viva Healthier and Happier has been designed to provide benefits for Bupa employees, and at times, their friends and family. Encompassing all aspects of health from mental to physical, social, financial and environmental, we are committed to ensuring all our people feel their best self.

Just so you know

Everyone who makes it through to offer will be required to complete a background check which includes a police check

Nothing half-hearted about it Apply now

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

  • Customer Value Specialist Toowoomba

    2 weeks ago

    Toowoomba, Queensland, Australia Bupa Full time $60,000 - $80,000 per year

    A career at Bupa is more than just a job. At Bupa we believe in being good people and helping others whenever we can. This includes our customers, communities and our people.Joining Bupa you can be sure we'll have your back. We support our employees to be the best version of themselves, physically and mentally so they can be the best support for our...

  • Equipment Specialist

    7 days ago

    Toowoomba, Queensland, Australia Aidacare Full time $60,000 - $100,000 per year

    About the roleIn this integral role, you are front line sales person who would build excellent client relationships, capitalise on sales opportunities and meet or exceed our sales targets. The ideal candidate would be an excellent communicator, quick to grasp our products and industry and have a passion for sales.Role Title: Equipment Specialist - Community...

  • Recruitment Specialist

    1 day ago

    Toowoomba, Queensland, Australia Inspired Living Qld Full time $60,000 - $90,000 per year

    Summary:We are seeking a highly motivated and experienced Recruiter to join our team. The successful candidate will be responsible for sourcing, screening, and hiring top talent across all regions. The ideal candidate will have a proven track record of success in recruiting and a deep understanding of the hiring process.Purpose of the RoleThe Recruiter plays...

  • Customer Advisor

    7 days ago

    Toowoomba, Queensland, Australia NAB Full time $60,000 - $80,000 per year

    Branch Customer Advisor – Banking – ChinchillaAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. ...

  • Customer Service Representative

    2 weeks ago

    Toowoomba, Queensland, Australia Brickworks Building Products Full time $60,000 - $80,000 per year

    About The RoleReporting to the Customer Service Manager, you'll play a crucial role in supporting customers by handling service and sales inquiries related to our diverse range of Brickworks building products. Whether assisting internal or external customers, your focus will be on delivering an exceptional customer service experience. Additionally, you'll...

  • Customer Service Officer

    2 weeks ago

    Toowoomba, Queensland, Australia BlueScope Full time $60,000 - $80,000 per year

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...

  • Refugee & Disability Employment Specialist

    1 week ago

    Toowoomba, Queensland, Australia SSI Full time $60,000 - $80,000 per year

    Join a team and be part of a purpose-driven organisation where respect, support, and recognition are lived values, where your contribution is truly valued, your growth is supported, and you're empowered to do your best work every day.SSI has been successful in the Inclusive Employment Australia program. The Inclusive Employment Australia (IEA) program...

  • Customer Care Consultant

    7 days ago

    Toowoomba, Queensland, Australia Wesfarmers Industrial & Safety Full time $60,000 - $80,000 per year

    YOUR OPPORTUNITYWe're on the hunt for a new Customer Care Consultant to join our team based in Toowoomba QLDWe are looking for someone who thrives in a fast-paced customer service environment, and is passionate about connecting with people. If you enjoy helping customers, solving problems, and working in a team that values safety, service, and...

  • Customer Development Manager

    2 weeks ago

    Toowoomba, Queensland, Australia NAPA - Australia Full time $60,000 - $120,000 per year

    Customer Development Manager - NAPANAPA is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket sector - and we're accelerating Our vast national network delivers solutions in trade, industrial, wholesale and mining, and is proudly supported by...

  • Supply Base Management Specialist

    5 days ago

    Toowoomba, Queensland, Australia Boeing Full time $90,000 - $120,000 per year

    About usBoeing Defence Australia is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force.Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence.We currently employ more than 2,500 people across 14 sites...