Account Manager

6 days ago

Mackay, Queensland, Australia Protech Group Full time $80,000 - $120,000 per year

Why join Protech?

We're one of Australia's largest privately owned recruitment and labour hire companies, partnering with clients across industries including (but not limited to) construction, asphalt, mining, civil, rail, traffic and manufacturing. We're known for our safety leadership within the industry and delivering Quality People, Every Time.

  • SEEK Large Recruitment Agency of the Year 2024
  • 19 years in business
  • National footprint with local support

What's in it for you?

Take the next step in building a successful and fulfilling career, supported by exceptional growth opportunities and recognition for your achievements. As an employee, you will have access to:

  • Individual Development Plans
  • Leadership Excellence Program
  • External Study Support

Additionally, experience a variety of individually tailored benefits:

Additional Leave | Flexibility | Health & Retailer Discounts | Novated Leasing | Company Events | Awards | + More

About the Role:

We are looking for a full time Account Manager to be based on site with a Monday-Friday roster. Reporting to the Key Account Manager, you will be responsible for a variety of tasks, including but not limited to the below:

  • Act as the first point of contact for Protech's employee's on-site
  • Identify opportunities to enhance service delivery, operational efficiency, and client satisfaction through innovation and process improvement
  • Ensure service delivery aligns with contractual obligations and service level agreements, identifying areas for improvement
  • Attend pre-start meetings
  • Track and report on employee performance, attendance, and productivity, providing feedback and support to improve outcomes
  • Prepare reports and conduct monthly stake holder meetings
  • Monitor and enforce compliance with site safety protocols, Protech policies, and relevant legislation, ensuring a safe working environment for all employees.

What we're looking for:

  • Required: previous experience as a Site Coordinator or Account Manager in the Mining & Resources sector
  • Middlemount region based preferred
  • Intermediate experience with Excel, Microsoft Office Suite, Teams & Outlook
  • Highly organised with attention to detail
  • Goal-orientated and results driven
  • Ability to work within a close-knit team and unsupervised
  • Rights to work in Australia
  • Current drivers licence

Ready to take the next step?

Click APPLY now or contact Sacha on or via

We believe in diversity and inclusion and welcome applicants from different backgrounds.  This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds.

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