Children's Contact Service Practitioner

Company Description For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.   We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.  Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.  Job DescriptionCasual hours including weekend workBased in Ringwood, on the lands of the Wurundjeri PeopleSACS Level 4 Classification + 12% Super + Generous Salary Packaging benefits of up to $18,550    Are you passionate about supporting children and families during times of transition and change? Join Each as a Children's Contact Service Practitioner and make a difference in the lives of children and parents navigating complex family dynamics.About the programEvery child deserves to feel safe and supported when spending time with their family. Our service provides a calm, welcoming environment where children can maintain or re-establish relationships with their parents after separation.Our experienced team supports families through supervised visits and facilitated changeovers, helping to make these moments as comfortable and positive as possible. We believe in every family's potential to grow stronger, and we're here to support them on their journey toward independent family time.What families can expect from our serviceA friendly, private space for family visitsCaring and respectful support during parent changeoversSkilled staff who shape support around what matters most to the familyA safe and inclusive environment where everyone feels heard and respectedFace-to-face support at our Ringwood centreWho you'll be working withYou'll be part of a dedicated team passionate about supporting positive family connections. You'll collaborate with legal and community services while working alongside other professionals who share a deep commitment to child safety and wellbeing.Your role, your impactAs a Supervised Contact Worker, you will play a key role in ensuring children can safely connect with their families. Your responsibilities will include:Conducting intake assessments to determine suitability for the serviceSupervising visits and facilitating changeoversMonitoring and intervening as necessary to ensure the emotional, psychological, and physical safety of childrenMaintaining accurate observational notes and documentationLiaising with legal representatives and preparing court reports as requiredCommunicating with families in a respectful, child-focused, and empathetic mannerTo view the full Position Description, please click here or visit the Each careers page at , navigate to 'Work With Us' > 'Careers' > 'Open Roles', and search for this position.Questions? Contact Cammie Dinh (Talent Acquisition Business Partner) at [email protected] Who we're looking forYou're someone who thrives in a supportive, purpose-driven environment and is confident navigating complex family situations. You'll bring:A minimum tertiary qualification in Community Services or a related field Experience in child-focused casework, intake and assessment, and working with families in crisis or under stressStrong written and verbal communication skillsExcellent time management and organisational abilitiesA compassionate, professional approach with a commitment to client-centred practiceAn understanding of the impact of family violence and mental health on children's wellbeingKnowledge of the psycho-social stages of separation and family dynamicsWhat will make you standout?Previous experience in a Children's Contact Service or Intake & Assessment roleWhat's in it for you?Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.Flexible working arrangements to support your work-life balanceSupportive and inclusive team cultureOpportunities for professional growth and developmentGenerous Not-for-Profit Salary Packaging benefitsApplications Close: Wednesday 29th October.Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today Additional Information Next Steps in the Hiring Process Thank you for your interest in joining Each To learn more about next steps, please check out our Hiring Process Guide.We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  Didn't find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each