Media Manager

5 days ago

Sydney, New South Wales, Australia Tiffany & Co. Full time $80,000 - $120,000 per year

About Tiffany & Co.

Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. trailblazers in the luxury retail world.

Your Role in the Tiffany Legacy

We have a rare opportunity for an innovative and passionate individual striving for a career in the future of luxury retail. Become our next Media Manager for our ANZ Market.

Based at our Sydney Head office, this role will be responsible for developing and executing an integrated media strategy that drives brand awareness, consumer engagement, and customer acquisition across Australia and New Zealand.

You will also lead the performance marketing strategy for the ANZ market, managing budgets across paid search and digital media to drive qualified traffic, improve ROI and ensure a consistent, high-quality brand presence online.

Key Responsibilities:

  • Manage website conversion strategies to maximize online and in-store purchases, influencing consumer browsing behavior.
  • Plan, implement, and monitor merchandising programs using product data analysis to drive sales and build brand equity through optimized website content.
  • Oversee the personalization plan, including the online product recommendation engine, in collaboration with the Global Omni-channel team.
  • Analyze product, price point, and collection trends to maximize consumer demand, drive conversion, and ensure optimal fulfillment levels.
  • Manage and optimize online client service features like chat and messaging to create seamless shopping experiences.
  • Define and manage the ANZ performance marketing strategy and budget (search, media, retargeting) to drive qualified traffic and conversion.

About You

To be successful in this role, you will have:

  • Minimum of 3-5 years of experience in performance digital environment.
  • Good understanding of omni-channel customer management across website, and in store.
  • Experience in agency or managing agency stakeholders will be an advantage.
  • Strong analytical and troubleshooting skills with a passion for testing and optimizing.
  • Exceptional interpersonal and stakeholder management skills and an ability to build effective relationships.
  • Great business acumen and strong analytical and project management skills.
  • Good verbal and written communication skills.

Why Tiffany & Co.

  • Generous salary, employee discounts and milestone gifts
  • High performing, caring, fun and dynamic team
  • Culture focused on wellbeing, innovation and growth
  • Continuous growth opportunities, international mobility program with LVMH - biggest luxury conglomerate in the world
  • Never-ending training and individual up-skilling opportunities
  • Great coaching and mentoring from highly experienced management team
  • An opportunity to make an impact, drive the business and coach teams

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