Consultant

The Red Hat Consulting team is looking for a Consultant to join us in either Auckland or Wellington, New Zealand. In this role, you will guide the on-site delivery and implementation of innovative Red Hat technology for clients in the Public Sector. You will focus on delivering quality work that results in a positive customer experience, while building broad and deep technical expertise in one or more of Red Hat's technologies. As a Consultant, you'll gain an understanding of our customers' infrastructure and business needs with a particular focus on Red Hat Infrastructure products such as RHEL, Ansible, Satellite, Security and authentication services, and make recommendations appropriate to their environment. You should be a motivated learner with great problem-solving skills and the ability to quickly pick up new and potentially complex concepts.

What You Will Do

• Serve as a trusted adviser for Red Hat engineers and project and technical managers to deliver and implement the right solutions for our customers
• Serve as a subject matter expert on site, addressing customer technical, development, and IT issues and needs
• Learn new technologies and apply those concepts to customer needs
• Adapt to changing customer requirements
• Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions
• Participate in internal initiatives, create consulting white papers, and update the knowledge base
• Keep stakeholders updated on issues that may affect project or company performance
• Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner
• Kick off new projects, guide the implementation team, and monitor the progress of a project

What You Will Bring

• 2+ years of experience working with enterprise customers on a range of development and deployment projects, demonstrating a strong customer-facing and problem-solving aptitude.
• At least 2-3 years of RHEL Administration experience. Proficient experience with Red Hat Enterprise Linux (RHEL), including installation, configuration, troubleshooting, performance tuning, and system administration.

• Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies:

• Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies is highly desirable:

• Ansible / Red Hat Ansible Automation Platform

• Red Hat Satellite
• Authentication services such as IdM/IPA
• Virtualisation technologies
• Knowledge of Linux security practices and tools to address common criteria, including hardening, access controls, and patch management.
• Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days of hire.
• Good written and verbal communication skills in English, with the ability to articulate complex technical concepts clearly to diverse audiences.
• New Zealand Citizenship is an essential requirement for this position

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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