SAP Functional Analyst

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new and supporting the community. We're about making a difference.

We're seeking a dynamic SAP Functional Analyst to be part of our I.T. team at our Chadstone, Victoria location. In this role, you will be responsible for the configuration, support, and enhancement of our SAP systems, focusing mainly on MM and some SD functionality and processes, helping Officeworks deliver outstanding service to our customers and support our internal teams. 

Key Responsibilities: 

• Develop and implement IT changes aligned with Officeworks' strategic objectives. 
• Collaborate with internal business customers and IT delivery teams to understand requirements, design solutions, and implement changes. 
• Lead functional designs for new and existing IT application changes. 
• Manage and execute small to medium IT application enhancements and projects. 
• Produce and maintain standards for technical designs and program specifications. 
• Ensure IT systems comply with Quality Standards and meet user expectations. 
• Maintain ITIL best practices and agile methodologies for Incident, Problem, Request, and Change Management. 

This is a hybrid role based at our Chadstone Support Office 3 days a week.

Key Skills and Experience: 

•  ITIL certification is advantageous. 
• Up to 5 years of experience in application configuration, ideally within the retail industry. 
• Minimum 3 years of experience with SAP S/4HANA. 
• Proven experience with IT systems support, particularly SAP. 
• Strong planning, organizational, and project management skills. 
• Exceptional communication, negotiation, and presentation abilities. 
• Demonstrated problem-solving skills and the ability to thrive in a team environment. 
• Passion for IT solutions and a keen interest in emerging technologies. 
• Ability to handle stressful situations with composure. 
• Attention to detail and the ability to influence key stakeholders with a customer-centric approach. 

Technical Proficiencies: 

• Expertise in SAP ERP, SAP POS/DM, and SAP CRM. 
• Proficiency with Microsoft Office and ServiceNow. 

If you're searching for an organisation that's truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let's make bigger things happen – for all of us  We celebrate our teams' uniqueness by offering genuine team member benefits to the Officeworks family:

• We're all about giving you the flexibility you need to keep things balanced to suit your individual needs. 
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve.  We proudly commit to providing a safe and supportive work environment for our team.  We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.