Mailroom Administration Officer

About the role: Permanent, part-time role based in our Adelaide CBD Headoffice

The Mailroom Administration Officer reports to the Team Leader, Mailroom & Fleet and is responsible for all Mailroom services and various administration duties as required to ensure the exceptional day to day delivery of efficient and quality operational activities. This is a permanent part-time position working Wednesday, Thursday and Friday from our head office in Adelaide CBD, with requirement to cover additional hours (up to full-time) during staff leave. This role will commence on Wednesday 15th October 2025.

Your key responsibilities will include:

• Sort and distribute internal/external mail and Australia Post mail
• Process requests in Property Services Portal/Service Now Admin
• Goods Receipt designated department invoices
• Book, track and reconcile Couriers
• Process Records Management requests, barcodes, logins and provide guidance as required
• Book overnight Pool Cars and issue car keys, contractor access cards and restricted keys
• Records Management, custom stamps, office supplies and Australia Post stationery, Cabcharges
• Provide support and back up to Team Leader, Mailroom & Fleet as well as Property Services as required

About you:

Step into a role where each day will bring variety and new challenges. Your outstanding time management and adaptability will be the key to you hitting the group running in this dynamic environment. We're in search of an individual with strong computer skills and solid Microsoft Office proficiency plus a strong background in fast-paced administration. In this pivotal position, you will cultivate relationships with internal and external stakeholder and showcase your exceptional customer service skills and take pride in fostering a collaborative workplace.  

Why you'll love working with us:

People First Bank – our new brand – says exactly what we're all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You'll have access to financial and lifestyle benefits to support your success and individuality:

• Flexibility and hybrid working arrangements.
• Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
• Advance your career with training, study support, and project opportunities.
• Competitive leave benefits that empower employees to take time for themselves and loved ones.
• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program.
• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
• Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People's Choice and Heritage Bank merged to form Heritage and People's Choice Limited - Australia's leading mutual bank.  We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states.

With a vision 'To deliver positive change through banking', People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We're big enough to make an impact; but agile enough to influence and do interesting work.

Apply online now:

If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by Sunday 24th August 2025.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.