Senior Experience Designer

1 day ago

Sydney, New South Wales, Australia Westpac Institutional Bank Full time $120,000 - $180,000 per year

Job Description
Create your best future and join Westpac as a Senior Experience Designer
What's the role?
You'll be joining the Westpac Institutional Bank (WIB) Digital Program, where we're building the future of banking through the Westpac One platform, which is our new digital experience for our relationship-managed customers. This platform brings together real-time liquidity and payment solutions, lending and risk tools, onboarding, and data-driven insights in one seamless experience.

As a Senior Experience Designer, you'll help shape both customer and staff journeys, working closely with cross-functional squads to bring ideas to life. You'll be a key voice in design conversations, helping define problems before solving them, and mentoring others along the way.

This is a full-time role based in Sydney, working three days in the office. If you're an experienced designer ready to take the next step, or a new senior looking to stretch your wings, this is for you.

What do I need?
We're looking for someone who's confident, curious, and ready to make an impact. You'll thrive here if you:

  • Have 4+ years of experience in digital product design, working autonomously on strategic initiatives.
  • Can lead workshops, co-design sessions and communicate design decisions with clarity and purpose.
  • Know your way around Figma, Axure RP and Miro, or a quick learner.
  • Are comfortable navigating ambiguity and working across multiple stakeholders.
  • Bring emotional intelligence, empathy and a collaborative mindset to everything you do.

Why join us?
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
  • Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

Create your future today
To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .

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