Community Support Workers. Casual – Fremantle, Ngatti House

About the role

The residential program based in Fremantle provides community-based homeless youth services to young people between 17 and 22 years of age, who show signs and symptoms of mental illness while homeless or at risk of homelessness.

As a Community Support Worker, you will provide psychosocial support which will focus on client determination, empowerment and hope.

This is a casual position with shifts available across a 24/7 roster, including days, evenings, weekends and overnight.

Key Responsibilities

• Support consumers to develop their own support plans in partnership with Life Without Barriers, Community Mental Health services and carers
• Liaise and collaborate with consumers, their community and community support agencies such as mental health, housing and other services to ensure an integrated and timely service.
• Monitor and review consumers' progress through the service and against the case plan and provide up to date progress reports to the partner organisations.
• Seek to understand consumer's expectations.
• Sensitively ascertain information about the consumer's health, family and cultural background.
• Coordinate the delivery of services to consumers and work with the client to utilise other referral agencies and services.
• Observe and accurately record the client's behaviour, needs and interactions with others.
• Maintain accurate case notes, up to date case plans and files.
• Effectively plan and organise own work effort and regularly provide feedback to the manager on their work progress.

Skills & Experience

• Certificate IV in Mental Health
• Previous experience in working with people who have a mental health issue and who are homeless or at risk of homelessness
• Demonstrated ability to work with people from Diverse Cultural Backgrounds with specific reference to Aboriginal and Torres Strait Islander people
• Demonstrated ability to positively engage, interact and work with people who have complex needs including a psychiatric disability
• Current Senior First Aid Certificate
• Current Driver Licence

Benefits

• Work for one of Australia's largest social purpose organisations
• Life Without Barriers offers ongoing training, support and career advancement opportunities
• Opportunity to play a real and active part in improving the lives and well-being of clients

How to Apply

Include your resume and covering letter in one document, click 'Apply' and follow the prompts. For any enquiries including persons with disability that require adjustments, contact

Applications close Sunday 14th September 2025

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers' corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better.  If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.