Asset and Operations Excellence Manager

4 days ago

Mulgrave, Victoria, Australia Nissan Australia & New Zealand Full time $120,000 - $180,000 per year

At Nissan Financial Services (NFS), we are redefining what's possible in automotive finance. With a dealer network that spans both Nissan and non-Nissan dealerships nationwide, we operate in a dynamic and competitive market that demands both strategic vision and hands-on execution.

We're looking for an Asset and Operations Excellence Manager to lead our Asset Management and Banking & Receipting teams, while driving smarter ways of working through automation, AI and process improvements. Reporting to the National Manager, Customer Solutions, this is a fantastic opportunity for an experienced supervisor or team leader who is ready to take the next step in their career.

About the role

In this pivotal leadership role, you will:

  • Lead and support a team of 13+ people, helping them deliver great results while growing their own capability.
  • Drive improvements in the way we work, using technology, automation and AI to create efficiencies and improve customer experience.
  • Oversee the lifecycle of financed assets, from location and repossession through to remarketing.
  • Manage secure and accurate customer payments, reconciliations and banking processes.
  • Work with colleagues across NFS to deliver projects and new solutions that enhance the customer journey.
  • Partner with external vendors and stakeholders to deliver on service and operational targets.
  • Ensure compliance with regulations and internal controls while monitoring KPIs.

About you

We're looking for someone who is:

  • Experienced in leading teams in financial services, asset finance, or a related operations environment.
  • Familiar with payment operations, reconciliations or asset management processes.
  • Passionate about continuous improvement, with exposure to technology and automation projects.
  • A confident communicator who enjoys working with stakeholders across all levels.
  • Strong in problem-solving and organising work, with an eye for detail and improvement opportunities.
  • Proficient in Microsoft Office, with experience using finance systems or workflow tools.

A degree in Business, Commerce or Finance is a bonus, but not essential if you bring relevant experience and a strong learning mindset.

Why Join Us?

At Nissan Financial Services, we're part of a globally respected automotive brand and are committed to shaping the future of automotive finance. We offer:

  • Genuine career step into a management role with scope to grow.
  • Supportive leadership team where your ideas are valued.
  • Competitive salary and benefits, including vehicle discounts.
  • Generous parental leave and hybrid working options.
  • Access to LinkedIn Learning and career development opportunities.

This is a great chance to step up, lead a team, and make your mark in a global business.

We know diverse teams deliver stronger outcomes. We welcome applicants from all backgrounds and are committed to creating a workplace where people feel valued, respected and empowered to succeed.

Shape Your Future with NFS. Defy Ordinary.

Please note: We are managing this recruitment directly and kindly request no agency contact.

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