Operations Manager

5 days ago

Mulgrave, Victoria, Australia Carlisle Homes Full time $90,000 - $120,000 per year

*We Are CarlisleCarlisle Homes is a proud, Australian-owned business with a mission to make lives better. We take pride in building exceptional homes for Australian families, strengthening communities, and creating a new Victoria we can all be proud of. *The Role****We're seeking an Operations Manager to lead our highly talented teams, with a focus on delivering our Affinity and Inspire home ranges.

  • The Affinity Collection makes luxury living a daily reality with refined facades, zoned living, and designer detail.
  • The Inspire Range offers open-plan living, home offices, entertainer kitchens, and generous retreats, making the most of every block and budget.

As Operations Manager, you'll be accountable for workflow, customer service standards, and building a motivated, high-performing team. *What You'll Do*

  • Lead workflow to meet site start targets and budgets
  • Support continuous improvement and innovation in processes
  • Ensure high levels of customer experience aligned with Carlisle's Customer Charter
  • Develop and coach a motivated team, fostering accountability and shared success
  • Collaborate across departments to deliver projects on time and within budget

*About You*You're an experienced leader in operations with:

  • A proven track record leading high-performing teams
  • Strong customer service, problem-solving, and stakeholder engagement skills
  • Ability to manage priorities under pressure while motivating others
  • Diploma of Leadership or equivalent desirable

**Carlisle perks****

  • As a named Great Place to Work (not once, but five times) our commitment to making life better for our people speaks for itself. Here's a snapshot of our perks:
  • An industry first, Family Friendly Program to support parents at all stages of the parenting journey including up to 21 weeks paid parental leave and a $250 baby bonus
  • Exciting programs to support financial confidence, mental health and physical wellbeing including a virtual speaker series, Flu vaccinations, skin checks, EAP, wellbeing sessions and so many more
  • Ongoing learning and development opportunities to help you reach your full potential – whether through our highly engaging and interactive e-learning platform or formally recognised courses, we're here to encourage your long-term growth
  • Loyalty days for every year of service equating to one whole weeks extra annual leave after 5 years; and Carlisle Day – an extra day off before Melbourne Cup
  • Building discounts, supplier / trade discounts, and retail discounts with 400+ big name brands through our Carlisle Rewards platform
  • Parties, award nights, mid-year/end of year events, Family Fun Day… you name it, we celebrate it At Carlisle we believe that celebrations are a time where true connection happens, bringing even more camaraderie to our team.
  • Brand new office featuring state of the art workspaces, gaming rooms, massage chairs and a rooftop sports court

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