Service Manager

1 week ago

Brisbane, Queensland, Australia Ice Blast Air Conditioning Pty Ltd Full time $80,000 - $120,000 per year
About the Role

Ice Blast Pty Ltd is seeking an experienced Service Manager and HVAC Technicians to join our team in Brisbane, QLD. As a full-time role, you will be responsible for overseeing the maintenance and repair of our customers' HVAC equipment, ensuring efficient and reliable operations.

The Opportunities

We are currently recruiting for two key roles:

1. Service Manager

This is a hands-on leadership role based in Brisbane, overseeing technicians and contractors to ensure services are delivered efficiently, safely, and with a strong customer focus.

Ideal for candidates currently working as a Service Manager, HVAC Service Manager, Field Service Manager, Operations Manager, or Facilities Manager, with HVAC trade background essential.

2. HVAC Technicians

We are also seeking skilled HVAC&R Technicians to join our field team. This role involves service, breakdowns, fault-finding, repairs, and optional installs across a wide variety of sites.

Suitable for qualified technicians looking for stability, variety, and career growth with a supportive local business.

What you'll be doing

1. Service Manager

  • Lead, mentor, and support field technicians and office staff.
  • Drive service quality, WHS compliance, and operational efficiency.
  • Build and maintain strong customer relationships.
  • Provide technical support and oversee complex jobs.
  • Manage KPIs, service contracts, and escalations.

2. HVAC Technicians

  • Service, install, diagnose, and repair HVAC&R equipment.
  • Participate in after-hours on-call roster (rotating, with allowance).
  • Provide excellent customer service and represent Ice Blast professionally.
  • Complete accurate job documentation in simPRO.
  • Contribute to training apprentices and upholding technical standards.
What we're looking for

1. Service Manager

  • Certificate III Refrigeration & Air Conditioning (essential)
  • Minimum 5 years trade experience + 1 year leadership/supervisory experience
  • Restricted Electrical Licence & Refrigerant Handling Licence (RHL/ARCTick)
  • Proven people leadership and customer service skills
  • Strong knowledge of WHS practices and compliance

2. HVAC Technicians

  • Certificate III Refrigeration & Air Conditioning (essential)
  • Restricted Electrical Licence & Refrigerant Handling Licence (RHL/ARCTick)
  • CPR/LVR, White Card, QBCC Occupational Licence, Manual Driver's Licence
  • Trade experience in HVAC servicing, fault-finding, and repairs
  • Strong customer service focus and teamwork skills
What we offer

At Ice Blast Air Conditioning, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer:

  • Flexible work arrangements to maintain a healthy work-life balance
  • Employee assistance program and social club membership
  • Modern company vehicle/vehicle allowance and tools provided
  • Ongoing training and professional development opportunities
  • A positive and collaborative team culture
About us

Ice Blast Air Conditioning is a quality provider of commercial and residential HVAC services in South East QLD. The company as over 12 years service history, with many long-serving customers, and more than 50 years of combined expertise in the HVAC and Electrical industries.

We pride ourselves on delivering exceptional customer service and maintaining the highest standards of workmanship. Join our team and be a part of our continued growth and success.

Any questions? Call Brad on

Ready to join a supportive team with fantastic perks? Apply now to become our next Service Manager or HVAC Technician

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