Credit & Collections Analyst – Renewable Energy

Smart Energy is one of Australia's fastest-growing renewable energy companies - leading the charge in home electrification nationwide

As we continue to expand, we're investing heavily in systems, processes, and data-led decision-making to power the next stage of our growth.

We're now seeking a Credit & Collections Analyst to join our Finance team and play a pivotal role in optimising our cash flow, credit risk, and rebate recovery functions.

Reporting to the Senior Credit Controller, this role is responsible for the analysis, reporting, and optimisation of the company's accounts receivable (AR) and rebate recovery functions.

The Credit & Collections Analyst will play a pivotal role in understanding and improving the end-to-end credit and collections process - from customer onboarding through to cash application and rebate recovery. The role will focus on analysing data, identifying efficiency opportunities, and partnering with management to implement and embed improved processes and controls across sales, finance, and operations.

This is an ideal position for a commercially minded analyst who enjoys blending data insights with process improvement in a fast-growing, dynamic environment.

Please note: This role requires you to be on site 8:30 - 4;30 Mon-Fri in our vibrant Byron Bay HQ located in the industrial estate - please only apply if you reside in the Northern Rivers.

• Credit, Risk & Collections
• Analyse customer credit performance and exposure to identify trends and risks
• Support credit assessments and limit setting for new and existing accounts
• Assist with collections calls and help the team achieve AR targets

• Monitor DSO, aged debt, and overall ledger health

• Reporting & Insights

• Develop and maintain AR and rebate performance dashboards and reports
• Track key metrics including DSO, aged debt %, CEI, and rebate recovery timelines

• Deliver monthly performance packs and insights to senior management

• Process Improvement

• Map end-to-end billing, credit, and rebate processes across multiple sales channels (retail, builder, and rebate-related)
• Identify inefficiencies and drive continuous improvement initiatives.
• Work with stakeholders to document and embed new workflows and SOPs

• Support system automation and data integrity in Xero, Salesforce, and rebate management platforms

• Rebate Recovery

• Analyse and track rebate scheme performance and compliance

• Reconcile rebate claims and quantify the financial impact of improvements

• Compliance & Governance

• Ensure accuracy and audit-readiness of AR data and reporting
• Support credit governance standards and adherence to Australian Consumer Law

• 2-4 years experience in credit analysis, AR reporting, or financial process improvement
• Skilled in Google Sheets / Excel, financial reporting, and data visualisation
• Experience using Xero, Salesforce, or similar ERP/CRM systems
• Strong analytical and problem-solving ability
• Excellent attention to detail and communication skills
• Process-driven mindset with a passion for continuous improvement
• Exposure to rebate programs or government incentive schemes (advantageous)

Why Join Smart Energy?

Where not just another workplace. We're a dynamic, fun and high performing team that values innovative thinking and strategic action. If you're looking to make a substantial impact in a company that values your expertise, APPLY NOW and align your career with a business that's as ambitious as you are.

• Friday drinks and pub lunches.
• Young fun team with a work hard-play hard driven mentality
• Incredible annual Christmas Party held in either Byron or Sydney
• Progression Pathways and ongoing support and training
• Fantastic team culture (we work hard and have fun doing it)

We are a thriving start-up that has experienced remarkable growth of 115% this year. At our workplace, we actively welcome new ideas and foster open discussion. Our culture values and encourages creativity and innovation, making it an exciting time to become part of the team. Join us now and explore the potential for personal and professional development within our dynamic company.

Join an award-winning, well resourced start up, truly disrupting the Australian energy sector. With our growth trajectory, career opportunities beyond this role are inevitable.

Make the Smart Move

If you're ready to take the next step in your career and join a passionate, growth-driven company that's making a real difference — we want to hear from you