Senior / Ecommerce Specialist (New Headcount)

Ready to Redefine the Future of
Skincare
?

We're on a mission to empower skin confidence—and we want you to be part of it

At
Alpha-H
, we're not just about skincare—we're about transforming routines into rituals. As pioneers in acid-based, science-backed
skincare
, we craft products that deliver clinical results at home. With over 27 years of expertise, our award-winning formulas, including the iconic
Liquid Gold Exfoliating Treatment
, have set new standards in the industry.

Headquartered on Australia's Gold Coast, we blend clinical sophistication with the purity of Australian botanicals to address a full spectrum of skin concerns and we've grown into a globally recognized
skincare
brand, known for our award-winning formulations - trusted by professionals, loved by consumers, and driven by purpose.

As we continue to expand into new markets and push boundaries in the beauty industry, we're looking for passionate individuals who are ready to grow, innovate, and make a real impact.

Position Overview

We're on the lookout for an
Ecommerce expert
based in
Australia
to join the
Alpha-H
team In this role, you'll play a key role in bringing our marketing strategy to life and supporting the Brand and CRM team. Your mission? To help us create an exceptional online shopping experience that drives sales and keeps our customers coming back. From executing trade and content campaigns to diving into performance insights, you'll help power our global D2C channel.

In this role, you'll manage the day-to-day operations of the Alpha-H website on Shopify. You'll also co-own our D2C marketing calendar, ensuring every campaign and key moment is perfectly timed and beautifully executed online

What You'll Do

• Manage and optimize our Shopify ecommerce site, keeping product listings, landing pages, and promotions up-to-date and high-converting.
• Collaborate with the marketing and creative teams to roll out product launches, seasonal campaigns, and on-site promotions.
• Own and maintain the ecommerce marketing calendar, ensuring smooth coordination across paid media, operations, customer service, and cross-functional teams.
• Lead the end-to-end execution of onsite campaigns and trade initiatives across regions, from briefing to testing and launch.
• Monitor key performance metrics (Sales, CVR, AOV), deliver regular performance reports, and recommend improvements.
• Work with our web agency to troubleshoot and resolve any bugs or site issues, ensuring a seamless shopping experience.
• Support SEO content initiatives and stay informed on ecommerce trends, competitors, and industry best practice, always bringing fresh ideas to the table
• Conduct UAT testing and quality checks for website updates, new features, and deployments.

Who We're Looking For

• 4+ years of Shopify experience
  with strong understanding of
  DTC
  tools and ecommerce best practices
• Data-driven
  with the ability to analyze performance metrics and drive optimization
• Highly organized and efficient at managing multiple tasks in a
  fast-paced
  environment
• Clear communicator with
  excellent written and verbal skills
• Proactive problem-solver
  with a hands-on approach
• Customer-focused
  with a strong eye for user experience
• Detail-oriented
  and confident working with data and numbers
• Passionate about beauty
  and
  skincare
  , with a good grasp of marketing fundamentals

Why Join Alpha-H?

At Alpha-H, we are more than a skincare brand; we are a community dedicated to empowering individuals through innovative, clinically proven products. This role will oversee the day-to-day management of the Alpha-H website on Shopify, ensuring a seamless and high-performing user experience.

• Innovative Culture
  : Work with a brand that's redefining skincare standards through scientific innovation.
• Global Reach
  : Help shape the growth of Alpha-H across international markets.
• Stable and Flexible Working Environment
  : Full-time hybrid to support work-life balance.
• Be part of a forward-thinking company dedicated to health and wellness.
• Engage in pioneering projects that push the boundaries of innovation.
• Opportunities for professional growth and development. Employee Product Allocation
• Leaves Entitlement
• Employee Product Allocation