Motorway & Tunnel Operations Controller

4 days ago

Redfern, New South Wales, Australia Transport for NSW Full time $90,000 - $120,000 per year

If you're looking to make a difference in your own backyard, this career is for you. 

You know that to make a meaningful contribution there needs to be connection and collaboration across the teams. Here's your opportunity to help our people make a big impact.

In this role, you'll:
Be the one monitoring traffic flow, responding to incidents, and coordinating real-time solutions using advanced systems like MMS, SCATS, and SRMS. When congestion hits or an incident unfolds, you'll be the calm in the storm, making smart, fast decisions that ripple across the entire network.


This isn't just about pushing buttons. It's about teamwork, situational awareness, and being the voice that helps field crews, leaders, and stakeholders stay aligned. You'll contribute to planning, support major events, and ensure that every response is safe, timely, and effective. And through it all, you'll be demonstrating leadership behaviours that make a real difference for commuters, communities, and your colleagues.

For more information on the role and business unit, view the role description and information pack.

About you
You've got hands-on experience in traffic management, and you know your way around motorway operations or SCATS systems. You've earned a relevant qualification, or equivalent background speaks for itself. Either way, you're someone who doesn't flinch when the pressure's on, even if it's outside regular hours.


Smart Motorway experience? If you've worked with dynamic lane controls, variable speed limits, or automated incident detection, we'd love to hear about it. This role thrives on that kind of expertise.


Now, let's talk shifts. This isn't your standard nine-to-five. It's a 24/7 operations centre, and we need someone who's ready to commit to a rotating roster—including weekends and public holidays. If you've done shift work before and know how to stay sharp around the clock, you're already ahead of the game.


Sydney's roads don't sleep, and neither do we. If you're ready to jump into the action and keep the city moving, let's get started.

Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team's home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now

Applications close: 11:59 pm Wednesday 22nd October 2025.

For more information about this role, please contact GURVEEN..NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

Need some help with your application? Take a look at our application tips video series.

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