Analyst Engineer

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Title: Analyst Engineer

Location: Australia [Parramatta] || Hybrid

Job Type: Full Time || Permanent

Job Description

Get To Know Us:

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Why You Will Love It Here

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: Generous Bereavement & Compassionate leave
• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more

What You Will Get to Do:

The Analyst Engineer contributes to the design, development, and support of technology solutions by collaborating with business and technology teams, demonstrating technical curiosity, attention to detail, and an eagerness to learn across the software development lifecycle.

• Assist in the analysis of Tech and Business processes to support end users in Production. 
• Assist in diagnosing and resolving system issues with direction from senior team members.
• Contribute to core Prod Support activities such incident, problem and change management.
• Participate in on-call, proactive maintenance, change implementation, DR/BCP work, outside ordinary business hours.
• Participate in system testing and debugging, identifying areas for improvement.
• Collaborate with senior engineers, business analysts, and project managers as required to help resolve known problem records.
• Contribute to documentation of technical specifications, procedures, and solutions.
• Maintain and follow best practices for version control, documentation, and code quality.
• Engage in Agile and/or Waterfall project environments as appropriate.

What You Will Bring:

• Excellent communication and interpersonal skills with the ability to communicate effectively with technical and non-technical stakeholders. 
• 1–3 years of experience in a technology or application development/support role.
• Specializing in cloud and integration technology
• Foundational experience in SQL and scripting languages.
• Exposure to SDLC methodologies, with a willingness to work in Agile environments.
• Basic understanding or exposure to financial services or superannuation is desirable.
• Familiarity with tools like Jira and Confluence is an advantage.
• Strong problem-solving skills and attention to detail.
• Effective communication and collaboration skills.
• Experience in troubleshooting and debugging in production environment to restore service rapidly.
• Cloud knowledge on AWS and experience in working on cloud environment is also a plus.
• Knowledge in BMC Control-M is a plus.
• Exposure to DevOps tools and CI/CD process is preferrable (Jenkins, Splunk, ELK, Ansible, GitHub).
• ITIL knowledge is also a plus.
• Passion for learning and developing technical and business domain expertise.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.