Systems and Change Specialist

13 hours ago

West Melbourne, Victoria, Australia Australian Red Cross Lifeblood Full time $120,000 - $180,000 per year
  • Lead the design and delivery of people-centred process improvements that drive consistency, efficiency and lasting change across Manufacturing & Logistics.
  • Permanent full-time position with WFH flexibility - Melbourne location
  • Salary circa $150k + Superannuation + Salary Packaging

Discover life-giving possibilities

Lifeblood is more than just a job or a career; it's an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. 

About the role

Lifeblood is looking for a Systems & Change Specialist to help our Manufacturing & Logistics (M&L) leadership team strengthen the way we work. In this role, you'll build systems thinking into our processes and operations across the country, helping us create simpler, more consistent, and more efficient ways of working.

You'll take a human-centred approach to process design, supporting teams to plan and deliver change that makes a real difference. Working closely with stakeholders across M&L, you'll help turn ideas into practical solutions that improve service and drive lasting improvement.

Your expertise in mapping and improving operational processes will help create a consistent national approach. You'll monitor progress and timelines, making sure our work stays on track and aligned with Lifeblood's broader goals.

A key part of this role is shaping the operational design principles that guide how we train and support our people in operational roles. You'll also work with the M&L Integrated Services team to align communication, engagement, and change strategies across key programs.

If you're passionate about helping teams work smarter and creating change that lasts, this is a great opportunity to make a meaningful impact at the heart of Lifeblood's operations.

Sound interesting? Here's what we're looking for: 

Tertiary qualifications or equivalent experience in leading change and driving system wide performance in an operational environmentProven ability to develop effective interpersonal relationships and consult with a range of external and internal stakeholdersSystem thinking capability or experience delivering systemic change in operational teamsDemonstrated experience in achieving results through prioritisation, organisation, decision making and time managementComputer literacy and demonstrated competence in a variety of computer software packages (MS project, excel, word, power point etc.)Effective communication and presentation skills that are collaborative and adaptableAbility to work autonomouslyDemonstrated attention to detail and critical thinking skillsExperience of working within a highly regulated environmentDemonstrated commitment to safety and quality 

This is a permanent full-time opportunity working in our Melbourne Processing Centre + WFH. Lifeblood is proud to accommodate flexible working, and we are open to conversations around what this means to you.

Excited about this opportunity? Apply now

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia's menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

Ability to purchase additional annual leaveAccess to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment14 weeks paid parental leave - no waiting period for either parentOur dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phonePlus, many more

Is Lifeblood your reason? Apply NOW

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You'll hear from us with an outcome after your application has been reviewed and assessed.

For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Svet via
**Please note: applications sent directly to this email address cannot be accepted

If you want to know more about our recruitment process or to check out our FAQ's, please click here

This vacancy is being managed directly by Lifeblood's Talent Acquisition team. We won't accept candidates from external recruitment agencies on this occasion.

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