Coach Support

2 weeks ago

Brisbane, Queensland, Australia SHE-com Full time $70,000 - $120,000 per year

Coach Support & Delivery Coordinator (Admin + Tech Focused)

Support a fast-growing female founder brand changing the e-commerce game

Location:
Remote | Full-Time | Australian Business Hours (9am to 5pm AEST)

SHE-com is scaling fast, and we're ready for a sharp, proactive human to join our team as a Coach Support & Delivery Coordinator. This isn't your average admin role. You'll be at the core of our coaching delivery, working behind the scenes to keep our programs, coaches, and operations running like clockwork.

We support over 40,000 female founders globally. You'll play a crucial role in helping deliver an exceptional experience across our Academy+ and Scale programs, making sure our coaches feel supported and our backend flows seamlessly.

YOUR MISSION

To be the operational engine behind our coaching team. You'll help us deliver world-leading programs with structure, clarity, and seamless execution.

YOU'LL OWN

  • Coaching Operations:
    Manage calendars, call links, reminders, and follow-ups across all live group coaching calls and 1:1s.
  • Admin & Back-End Support:
    Own and update SOPs, onboarding checklists, Google Drive folders, forms, and file structure.
  • Digital Platform Management:
    Confidently use tools like HubSpot, , Slack, Vimeo, Zoom, and Google Workspace.
  • Replay & Content Organisation:
    Title, tag, upload, and manage coaching call recordings with a keen eye for detail and consistency.
  • Coach Support & Communication:
    Provide thoughtful, on-brand responses and updates in Circle, Slack, and email.
  • Coach Preparation:
    Ensure our coaching team is prepped and organised. Create call notes, attendance logs, and summaries where needed.
  • Scheduling:
    Maintain our live call calendars, scheduling new calls and ensuring all links, time zones, and details are correct.

YOU'RE PERFECT FOR THIS IF YOU

  • Thrive in a fast-paced environment and love ticking things off a list
  • Have at least 3 years' experience in operations, admin, or VA work (ideally in a coaching, education, or e-commerce business)
  • Are extremely tech-savvy and comfortable across tools like HubSpot, Slack, Zoom, Vimeo, Google Workspace, and more
  • Are process-driven, detail-obsessed, and solution-focused
  • Love working behind the scenes and making others shine
  • Can confidently work independently and take initiative
  • Have excellent written and spoken English

WHY SHE-com?

We're not just a coaching brand. We're a movement. SHE-com is the world's fastest growing community for female e-commerce brand owners. You'll be joining a remote, all-female team that's passionate, purpose-led, and genuinely changing lives.

This role has strong growth potential for the right person. If you're ready to roll up your sleeves and help power the operational heartbeat of our programs, we want to hear from you.

TO APPLY

Email

with the subject line:

"Your new Coach Support & Delivery Coordinator"

Include:

  • A 1-page cover letter that shows us how YOU operate (no fluff)
  • A 2-minute Loom video introducing yourself
  • Your resume

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