Assistant Welfare Officer

We have an exciting opportunity for a motivated individual to step into the role of Assistant Welfare Officer at Indie College in Wendouree. This position is designed for a motivated individual who is looking to develop their skillset in the youth and community services space. In this role, you will work closely with our Welfare Officer, Regional Manager, and Lead Coach to support the wellbeing and welfare needs of the students. This role provides opportunities for professional development and learning, allowing this role to be a stepping stone for growth within Indie and the broader community.

About Indie College:

Indie College is a not-for-profit Registered Training Organisation (RTO) that delivers nationally recognised training.

Indie College supports young people and adults to re-engage back into education who may have disengaged or are impacted by a variety of personal or health circumstances. We explore individual goals related to pathways back into school, employment or further accredited training, whilst assisting the development of Language, Literacy and numeracy skills and building confidence. Indie courses are delivered in either one-on-one, small or large group settings.

Our shared mission is to respond to the learning needs of Australian communities in a positive manner, underpinned by strong corporate governance and financial management. Our core values of respect, innovation, self development, and teamwork underpin every aspect of our work.

Core Workplace Objectives

• Assistant in the monitoring of and support the holistic wellbeing and welfare needs of the students.
• Ensure students receive the social and emotional support required to develop knowledge, understanding and skills that support learning, positive behaviour and constructive social relationships.

Workplace Taskings and Key Responsibilities:

• Assist in the enrolment process, including but not limited to, following up enrolment enquiries, undertaking the enrolment interview, completing the required enrolment paperwork, collecting relevant reports and documentation to accompany the enrolment paperwork.
• Ensure student files are compliant and complete with all relevant documentation.
• Assist in the development and implementation of structured welfare programs for students under the guidance, of the Head of School/Line Manager and Welfare Officer.
• Performing administrative duties related to student enrolments.
• Act as a contact person for enrolment enquiries.
• Liaise with external services, parents, guardians, and stakeholders to ensure a smooth enrolment transition for potential students.
• When requested, participate in general activities and/or assist with classroom activities to support students (under the direction of the Welfare Officer, Teacher, or Trainer).
• Interact with students using approved youth development techniques.
• Ensure compliance with relevant policies and regulations of Indie Education, including but not limited to Child Safety aligned to State legislation.
• Attend company professional development and staff meetings regularly as required.
• Maintain procedural adherence and protocols in the data recording of student case notes.
• Other duties as required in support of students and enrolments.

Essential Requirements:

• Relevant State Working with Children's Check
• Annual National Police Check
• Current and valid driver's license
• A certificate qualification in Youth Work, Community Services, or other related discipline

Benefits and Perks:

• Full time permanent position, Monday to Friday.
• Annual professional development allocation and study time during work hours.
• Travel opportunities to visit other sites across Australia.
• 15 days of paid personal leave, plus comprehensive paid parental leave provisions.
• Uniform, laptop and mobile phone provided.
• As a registered Public Benevolent Institution (PBI), we offer access to tax effective packaging via Maxxia: up to $15,900 per (FBT) year (plus up to $2,650 for meals & entertainment) to significantly boost your take-home pay
• Large national organisation with internal mobility opportunities.
• Unlimited access to a complimentary wellness program via Sonder for both you and your immediate family, featuring confidential, professional counselling, diverse mental health resources, and broader wellbeing initiatives designed to support personal and family resilience..

Remuneration:

Level 6 (AWCC Enterprise Agreement $73,841 per annum, plus superannuation.

Hours of Work:

• Monday to Friday – 8:30am to 4:36 pm
• Christmas Closure period (Dec/Jan,10 A/L days)

Ready to Apply:

Submit your application via SEEK's 'Apply' button, which will redirect you to Indie College's recruitment portal.

For any enquiries please contact Jason Neale, Welfare Manager at  

Please apply by COB 16 October 2025. Applications will be reviewed upon submission. Interviews and appointment may occur prior to close date.

Commitment to Safety & Inclusion:

Indie Education is proud to be a child-safe organisation committed to the safety, wellbeing and inclusion of all students. Applicants should familiarise themselves with our child safety policy, code of conduct, and commitment to child safety, available on our website.

Indie embraces diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, and people with disabilities.