Student Consultant/Sales Executive

1 day ago

Bankstown, Australia Alpha Technical Training Full time $40,000 - $60,000 per year

Location: On-site (Bankstown, NSW)

Employment Type: Full-Time

Industry: RTO

Company: Alpha Technical Training (ATT)

About Us

Alpha Technical Training (ATT) is a rapidly growing Australian RTO on a mission to transform vocational education. We deliver blended learning solutions that give tradespeople across Australia the skills and licenses they need – without the traditional limitations of classroom-based learning.

Your Role

You'll be responsible for converting leads into enrollments, delivering a professional and supportive experience from first contact to course commencement. This role blends sales performance with genuine care, ensuring students feel informed, confident, and excited to begin their learning journey.

As a Sales Executive, you'll be the first point of contact for prospective students—guiding them through course options, answering queries, and ensuring a smooth, supportive enrollment experience. You'll work closely with our Admin and Student Support teams to deliver a seamless onboarding process and maintain high satisfaction throughout the student lifecycle.

Key Responsibilities

  • Engage and convert inbound leads through phone, email, and CRM platforms
  • Follow up with 100% of new leads within 48 hours to maximize conversion
  • Understand student goals and recommend suitable training programs
  • Maintain accurate records of lead status, conversion rates, and student interactions
  • Collaborate with Admin and Student Support teams to ensure smooth onboarding
  • Conduct courtesy calls and check-ins during the student lifecycle
  • Uphold a high standard of professionalism and empathy in all communications
  • Contribute to continuous improvement by sharing student feedback and insights

What We're Looking For

  • 2+ years of experience in sales, student recruitment, or customer service (Edutech or RTO preferred)
  • Excellent communication and interpersonal skills
  • Strong follow-up discipline and CRM proficiency
  • Empathetic, proactive, and solutions-focused mindset
  • Familiarity with Australian education systems or vocational training (preferred)
  • Ability to work independently and collaborate across hybrid teams

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