Client Advisor

About Us

It is our mission to make beautiful clothes in a beautiful way. ZIMMERMANN stands for style over fashion, and our collections are designed with integrity, to last. We centre building respectful, mutually beneficial, long-term partnerships with our factories and other suppliers, based on the highest standards of ethics and professionalism. We want to protect the environment and actively choose to work with the most energy efficient and water efficient production processes available to us.

We welcome new ideas and innovations. Our approach is practical, research-driven and open-minded. We are looking for the best long-term solutions to ensure our business is as responsible as possible, and we actively engage in initiatives, business methods and systems that promote human rights, support communities, and protect our natural environment.

Job Description

Join a global luxury fashion brand as Client Advisor in a Full-Time role at our Indooroopilly Boutique or Queens Plaza David Jones Concession Location.

As a Client Advisor with Zimmermann, you will be a passionate brand ambassador, creating lasting memories for our clients. You will demonstrate exceptional client service, brand and product knowledge and relationship building skills to achieve the expectations of Zimmermann's global vision.

Working within a dynamic and collaborative team culture, you will align yourself with Zimmermann's core values of integrity, creativity and passion.

Role Responsibilities

• Achieving sales targets and store KPI's whilst upholding Zimmermann's brand standards including store and visual presentation, stock and inventory.
• To ensure that an exemplary standard of client service is provided to Zimmermann's clientele in line with the brand's global vision.
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.

About You

• Capability and drive to reach KPIs and Sales Targets.
• Demonstrates professionalism, optimism and team orientated approach.
• Exceptional communication and interpersonal skills.
• Previous experience in a similar fast paced environment.
• A passionate brand ambassador who embodies the Zimmermann values.
• Ability to cultivate Zimmermann's brand loyalty though positive client interactions.
• Detailed orientated.

Benefits of joining our team

• Bespoke career development plans and access to strong mentors and industry leaders.
• Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
• Competitive package seasonal uniforming and team member discount.
• Be part of a responsible fashion house with a focus in leading in sustainability.

How to apply

If this Job opportunity resonates with your core beliefs and experiences, we encourage you to apply through seek with your resume and cover letter. Please note that only short-listed applicants will be contacted via phone.

Diversity Statement

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.