Operations Assistant

7 days ago

Gold Coast, Queensland, Australia RPM Moto Full time $40,000 - $60,000 per year

Location: Helensvale

Employment Type: Full-Time (33 hours per week)

Reports To: Owner

Hours: Monday 8:30am to 4:00pm, Tuesday to Friday 8:30am to 3:30pm


About Us

RPM Moto is a growing e-commerce business based on the Gold Coast, supplying motorbike parts and accessories to customers across Australia and internationally. We pride ourselves on fast dispatch, excellent customer service and a seamless online shopping experience.

We're looking for a proactive and reliable Operations Assistant to join our team. This role combines hands-on order fulfilment with customer service, stock management and administration support, ideal for someone who enjoys variety in their day.


Key Responsibilities

Order Fulfilment (Core Duty)

  • Assist with preparing daily order paperwork and promotional items
  • Pack and dispatch customer orders accurately and efficiently
  • Ensure all orders are checked for quality and accuracy before shipping
  • Dispatch orders in the online ordering system
  • Manage packaging supplies and maintain a clean, organised workspace

Inventory & Warehouse

  • Receive and check supplier deliveries
  • Restock and maintain product shelving
  • Conduct regular stock counts and report discrepancies

Customer Service & Admin

  • Respond to customer enquiries via email, webchat and phone (order updates, returns, product questions)
  • Assist customers instore with enquiries and pickup orders
  • Process refunds, returns, exchanges and warranty claims
  • Assist with basic reporting (sales, stock movement)

Marketing & Product Support

  • Assist with website product updates as needed
  • Support promotions and sales campaigns with content or admin tasks

General Operations

  • Assist with ad-hoc administrative and operational tasks as needed

Skills & Experience

Essential:

  • Previous experience in customer service, retail or e-commerce fulfilment
  • Strong attention to detail and accuracy
  • Good computer skills (Microsoft Office, email, basic spreadsheets)
  • Reliable, organised and able to manage tasks independently

Desirable (but trainable):

  • Experience with e-commerce platforms
  • Customer service background

What We Offer

  • A full-time role with stable hours, 33 hours per week
  • Variety in daily tasks
  • Opportunity to grow with a small but ambitious business
  • Supportive team environment where your contribution makes an impact

How to Apply

Please send your resume and a short cover letter outlining your experience and why this role interests you to

Applications without a covering letter will not be considered

No job agencies or phone applications permitted

  • Trade Assistant

    12 hours ago

    Gold Coast, Queensland, Australia Cleanaway Operations Pty Ltd Full time $50,000 - $80,000 per year

    Permanent - Full-time position – Yatala, QLDPay rate of $32.33 an hour + penalties for OvertimeDay Shift, 8 am to 4 pm. Monday to Friday.Full uniforms providedThe Opportunity:Performing all activities safelyAssist with the maintenance of plant and equipment to ensure the continuous operation of the plant.ability to use basic toolsComplete daily maintenance...

  • Operations Assistant

    2 days ago

    Gold Coast, Queensland, Australia Queensland Sotheby's International Realty Full time $60,000 - $90,000 per year

    Company DescriptionFounded in 1976, the Sotheby's International Realty brand is a renowned luxury network of brokerage agencies offering a comprehensive range of luxury homes, estates, and properties for sale globally. With more than 1,000 offices and 26,500 sales associates across 84 countries and territories, Queensland Sotheby's International Realty is...

  • Machine Operator

    7 days ago

    Gold Coast, Queensland, Australia Bruens Full time $40,000 - $50,000 per year

    BRUENS is one of the leading family owned and run earthmoving and landscaping companies in South East Queensland, that is expanding.Qualifications & experienceExperience is requiredMust have White CardMust have valid Australian Drivers Licence (HR)Must have excavator and skid steer ticketsTasks & responsibilitiesThe ideal candidate will be able to follow...

  • Machine Operator

    1 week ago

    Gold Coast, Queensland, Australia HITZ DRAINAGE CONTRACTORS QLD PTY LTD Full time $45,000 - $55,000 per year

    *IMMEDIATE START*We are seeking experienced Machine Operator's to operate heavy machinery and assist with our upcoming civil earthworks projects. This is a hands-on role that requires a high level of technical skill, attention to detail, and a strong understanding of civil earthmoving processes.Machine OperatorSkills & QualificationsMinimum 3 years...

  • Surfcom Operator

    2 weeks ago

    Gold Coast, Queensland, Australia Surf Life Saving Queensland Full time $60,000 - $80,000 per year

    Join Surf Life Saving Queensland as a Surfcom Operator, where saving lives doesn't just happen on the beachSurf Life Saving Queensland (SLSQ) is seeking motivated and focused individuals to join our State Operations and Communications Centre as Surfcom Operators. In this fast-paced operational role, you'll be the crucial link between the public, emergency...

  • Dozer Operator

    1 week ago

    Gold Coast, Queensland, Australia Workfast Full time $104,000 - $130,878 per year

    Workfast is currently seeking experienced Dozer Operators to join a leading civil and earthmoving contractor working on major projects in Beaudesert. $44 per hour + penaltiesOngoing work with a reputable contractorConsistent hours with overtime opportunitiesThis role offers great pay, consistent hours, and the chance to be part of a stable team with...

  • Line Operator

    7 days ago

    Gold Coast, Queensland, Australia Nu-Pure Beverages Full time $60,000 - $90,000 per year

    bout UsAt Nu-Pure Beverages, we pride ourselves on being 100% Australian-made, with a strong commitment to environmental sustainability, innovation, and excellence. As Australia's largest privately owned beverage manufacturer, we're on a mission to deliver healthy hydration—and we want you to be part of our journey.About the RoleWe are currently seeking a...

  • Distribution Operator

    2 weeks ago

    Gold Coast, Queensland, Australia AWX Executive Full time $60,000 - $90,000 per year

    The RoleOur client, a leading beverage manufacturing business, is currently seeking energetic and flexible Distribution Operators to join their busy site on the Gold Coast. These full-time, permanent roles involve working in a refrigerated warehouse environment and offer opportunities across day (7am–3pm), afternoon (3pm–11pm), and night (11pm–7am)...

  • Packing Operator

    1 week ago

    Gold Coast, Queensland, Australia Hyne & Son Pty Ltd Full time $40,000 - $60,000 per year

    About usRocky Point, is a strong, sustainable, and diverse company based in Queensland. Rocky Point has a simple philosophy. We seek to help all Australians enjoy great results with the plants they grow. Whether that's helping home gardeners make the most of their land, or helping industry professionals grow their businesses, we're here to supply the best...

  • Excavator Operator

    1 week ago

    Gold Coast, Queensland, Australia BINGO INDUSTRIES Full time $60,000 - $80,000 per year

    BINGO is a fully integrated recycling and resource management company that provides solutions across the entire waste management supply chain in Queensland, New South Wales and Victoria. BINGO is at an exciting chapter of its growth journey. Together, we're going to drive change, get inventive and shape the future of our industry. We're going to make...