Surfcom Operator

Join Surf Life Saving Queensland as a Surfcom Operator, where saving lives doesn't just happen on the beach

Surf Life Saving Queensland (SLSQ) is seeking motivated and focused individuals to join our State Operations and Communications Centre as Surfcom Operators. In this fast-paced operational role, you'll be the crucial link between the public, emergency responders, and lifesaving teams across Queensland.

Working closely with a dedicated team and external emergency service providers, you'll receive and assess incident information, accurately enter it into our incident management system, and coordinate the most appropriate resources to respond. You'll also play a key role in sharing vital information with the public and partner agencies — all in real time, when every second counts. If you thrive in a high-pressure environment, love problem-solving, and want to be part of an organisation that saves lives every day, this is your opportunity to contribute where it truly matters. We are recruiting for two permanent part-time positions with a minimum of 10 hours per week with the opportunity to work additional hours.

Why SLSQ?

• Contribute to an organisation that saves lives
• Increase your take home pay with Salary Packaging
• Paid parental leave available
• Membership to Fitness Passport
• Employee assistance program EAP for health and wellbeing
• Onsite parking

What You'll Do:

• Receive emergency and non-emergency calls, triage them, and determine the best course of action following SLSQ procedures.
• Log incident details with speed and accuracy.
• Dispatch and manage multiple rescue resources simultaneously.
• Operate advanced, multi-screen communication systems.
• Liaise with emergency services and the public with professionalism and care.
• Maintain a calm, solutions-focused mindset under pressure.
• Stay fit for duty—physically, emotionally, and mentally. Make use of support services when needed.

About You:

• Current Working with Children Blue Card (or the ability to obtain).
• Typing speed of 40+ wpm with 90%+ accuracy.
• Broad computer competence including Microsoft Office and web-based data systems.
• Strong communication and decision-making skills.
• Flexibility to work a rotating roster system, including weekend work.
• Certificate II in Public Safety and beach patrol experience (desirable).
• Relevant emergency service experience in an operational role (desirable).
• Relevant emergency operations centre experience (desirable).

About SLSQ:

Surf Life Saving Queensland (SLSQ) is a vibrant organisation dedicated to saving lives and promoting beach safety across Queensland. Established in 1930, SLSQ supports over 36,000 members across 57 surf lifesaving clubs. With more than 600 employees, SLSQ delivers lifesaving services, community education, surf sports, and training programs that engage over 462,000 people.

Surf Life Saving Queensland (SLSQ) is committed to creating a fair, inclusive, and representative organisation. We welcome applicants from all backgrounds, including women, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse individuals, people who identify as LGBTQIA+ and people with disability. If you need assistance or adjustments to fully participate in the application process, please submit this form -

Apply now and become a vital part of Queensland's frontline emergency communications

Surf Life Saving Queensland (SLSQ) was formally established in 1930, is the governing body for surf lifesaving in Queensland and comprises of 57 affiliated surf lifesaving clubs in six regional branches which service more than 34,000 members. SLSQ employs over 550 people throughout Queensland and is an efficient and vibrant organisation.