Service Configuration Analyst

2 days ago

n Capital Territory, Australia IT Alliance Australia Full time $90,000 - $120,000 per year

One of our federal govt clients is seeking to engage
for
Test Lead
role
for
Canberra
location
-Hybrid working arrangements

  • Please note Candidate must have Baseline security clearance

Job details

The Service Configuration Analyst will support the ongoing development and uplift of the departments Configuration Management Database (CMDB). This role will collaborate with internal and external service providers to ensure accuracy and completeness of the Configuration Management Database (CMDB).

Key duties and responsibilities

Responsibilities include:

  • Support the Configuration Management Plan ensuring the CMDB is kept up to date
  • Assure automated data sources are populating discoverable attributes
  • Support CI owners to maintain un-discoverable attributes ensuring data quality
  • Monitor quality of CMDB data, where applicable requesting Data Manager policies to be configured to manage large amounts of duplicate, stale, or orphaned CIs from the CMDB admin
  • Identify opportunities for improving configuration management processes, practices and tools
  • Build and sustain relationships with stakeholders to identify opportunities and achieve team delivery outcomes.
  • Provide conduit between delivery and operations, addressing issues and clarifying actions required.

Essential criteria

1.
• ITIL Certification
• Minimum 5 years' experience in configuration management within a medium/large organisation ICT environment.

2.
• Proven experience utilising Service Now
• Strong stakeholder management skills to foster collaboration across business and technology teams.

3.
• Extensive understanding, and ability in applying recognised industry toolsets and frameworks associated with configuration management
• Ability to implement new procedures and processes to improve efficiencies

Desirable criteria

1.
• Demonstrated ability to engage, influence, and present to executives.

2.
• A strong commitment to learning, continuous improvement, and a passion for configuration management

3.
• Experience with working with governance, risk and compliance systems and tools

If you would like to apply for the above role, then please send your
updated CV
with
Cover Letter
to

  • Configuration Manager

    3 days ago

    Canberra, n Capital Territory, Australia IT Alliance Australia Full time $90,000 - $120,000 per year

    Role: Service Configuration Analyst - (APS6 Level)Location of work:All StatesLength of contract:12 monthsContract extensions:24 months extension (two extensions of twelve months each)Security clearance:Baseline security clearanceEssential Criteria:• ITIL Certification.• Minimum 5 years' experience in configuration management within a medium/large...

  • TSPV - IT Configuration Manager

    2 weeks ago

    Canberra, n Capital Territory, Australia Compas Full time $90,000 - $120,000 per year

    IT Configuration Manager - TSPVLocation: ACTTSPV clearance requiredAre you an experienced Configuration Manager looking to make a real impact within a high-security government environment? We're seeking a skilled professional to take ownership of configuration management practices, governance, and execution across a complex ICT landscape. Working with...

  • Senior Configuration Manager

    16 hours ago

    Canberra, n Capital Territory, Australia Leidos Australia Full time $120,000 - $180,000 per year

    DescriptionLeidos Gibbs & Cox Australia (GCA) provides world-leading naval and marine engineering expertise for Australia's maritime enterprise. Our vision is a vibrant, sustainable, sovereign Australian shipbuilding, design and maritime enterprise.GCA is a subsidiary of Leidos Gibbs & Cox, an international leader in naval ship design, providing naval...

  • TechnologyOne / TechOne / Analyst / Systems Administrator

    2 weeks ago

    Canberra, n Capital Territory, Australia T1 Full time

    Our national clients are looking for TechnologyOne / TechOne / T1 people in Canberra with all- round TechOne skills to join their team on a permanent basis to work remotely with everything related to T1.Skills RequiredA vital addition to the team, the role will include designing, configuring and implementing TechOne solutions in collaboration with a team of...

  • Data Analyst

    4 days ago

    Greenway, n Capital Territory, Australia Evoenergy ACT Full time $120,000 - $150,000 per year

    Evoenergy has an exciting opportunity for a Data Analyst within our Works Enablement group to strengthen our data analytics capabilities across Evoenergy. Using your business acumen, operational and analytical thinking skills, complemented by your specialised expertise in advanced visual analytics, you will assist Evoenergy to achieve its strategic...

  • Associate Service Desk Analyst

    2 days ago

    Canberra, n Capital Territory, Australia Capital Infotech Full time $80,000 - $120,000 per year

    Long term opportunity within a Federal Government DepartmentInitial 6-month contract + 12 months extensionHybrid arrangements and rewarding daily rates $$$Work location : ACT.Security clearance: Must be able to obtain Negative Vetting Level 1Job detailsThe Desktop Engineer provides technical support and maintenance across the organisation's desktop...

  • Cyber Security Analyst

    2 weeks ago

    Canberra, n Capital Territory, Australia 10 Point Consulting Full time $90,000 - $120,000 per year

    1 Cyber Threat AnalystRFQ typeDMP2 - ICT Labour HireRFQ IDLH-04403RFQ published dateMonday, 25 August 2025Deadline for asking questionsThursday, 28 August 2025 • 11:59pm, Canberra timeRFQ closing dateWednesday, 03 September 2025 • 11:59pm, Canberra timeBuyerDepartment of Climate Change, Energy, the Environment and WaterBuyer contactEstimated start...

  • Service Desk Agent

    2 weeks ago

    Canberra, n Capital Territory, Australia SKL Technology Full time $60,000 - $80,000 per year

    SKL Technology is currently looking for a Service Desk Agent to work for a National Research client.Location: Canberra, ACT.Type: ContractLength: 12 months with extensionsWorking Environment: 3 days in office, 5 days preferableCitizenship: Australian Citizens onlyThis role involves speaking to both internal and external stakeholders via email and phone to...

  • Senior Dynamics 365 Marketing Techno-Functional Consultant

    2 weeks ago

    n Capital Territory, Australia IT Alliance Australia Full time $104,000 - $130,878 per year

    One of our leading clients is seeking to engageforSenior Dynamics 365 Marketing Techno-Functional Consultant - (EL1 Level)forCanberra, Brisbane, Melbourne, Sydney and Adelaidelocation-Hybrid working arrangementsPlease note Candidate must have Baseline security clearanceInitial contract duration -8 MonthsExtension term -6 monthsNumber of...

  • Intelligence Analyst

    4 days ago

    Canberra, n Capital Territory, Australia Kinexus Australia Full time $90,000 - $120,000 per year

    Intelligence / Investigations Analyst X3 - TSPV Clearance Essential12-month contract plus extensions3 role opportunities (2x mid-level, 1x senior)Canberra locationActive or reinstatable TSPV clearance essentialKinexus is partnered with a business providing intelligence and investigative services into a federal government organisation that specialises in...