Service Technician
1 day ago
Location: Sydney, Wetherill Park
Employment Type: Full-time
Department: Service
Reports To: Service Team Leader
About SPITWATER
SPITWATER is an Australian-owned and operated company with a proud history of designing, manufacturing, and servicing high-quality cleaning equipment and solutions. Our products are built tough to perform — and so are our people. We take pride in our commitment to quality, innovation, and customer service excellence.
About the Role
We're seeking a skilled and reliable Service Technician to join our team. In this hands-on role, you'll be responsible for the routine maintenance, repair, and troubleshooting of SPITWATER machines and equipment. You'll apply your mechanical and electrical know-how to ensure our customers' equipment runs smoothly and efficiently — every time.
Key Responsibilities
- Perform scheduled maintenance (PM servicing), repairs, and diagnostics on SPITWATER equipment.
- Accurately identify faults and implement effective solutions in a timely manner.
- Communicate professionally with customers, providing clear updates on progress and costs.
- Maintain accurate service records, including parts used and maintenance schedules.
- Ensure service vehicles and work areas are kept clean, safe, and well-organised.
- Follow all company and customer Work Health & Safety procedures, including completion of required documentation.
- Assist with installations of new equipment and solutions when required.
- Represent SPITWATER professionally, maintaining our reputation for reliability and service excellence.
About You
You'll bring a strong mechanical or electrical aptitude and a proactive, customer-focused approach. You're methodical, well-organised, and take pride in doing the job right the first time.
To be successful in this role, you'll have:
- A relevant trade qualification or equivalent experience (e.g. mechanical fitter, electrician, or similar).
- Solid diagnostic and troubleshooting skills.
- Excellent communication and interpersonal skills.
- Strong attention to detail and commitment to quality work.
- A current Australian driver's licence (essential for Field Technicians).
- A forklift licence (preferred, not essential).
- HubSpot CRM experience (advantageous but not required).
What We Offer
- Competitive remuneration and conditions, employee referral scheme.
- Supportive team culture and ongoing technical training.
- Opportunity to work with high-quality Australian-made products.
- A stable, long-term role within a respected national brand.
How to Apply
If you're a motivated, skilled technician who takes pride in their work and enjoys solving problems for customers, we'd love to hear from you.
Apply now with your resume and a brief cover letter outlining your relevant experience.
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