Technical Implementation Specialist

4 days ago

Australia Intelerad Full time $90,000 - $120,000 per year
Company DescriptionJob DescriptionResponsibilities
  • Collaborate with clients to assess needs, design HL7/Dicom workflows, and define system configurations that align with clinical and operational goals.
  • Provide remote system administration and perform HL7 /Dicom integration configuration deployments and upgrades remotely for customers.
  • Providing basic support and services to Implementation staff and external customers for HL7/DICOM integrations communications, and integrations workflow design, database changes or troubleshooting
  • Validate solution operability including network connectivity and third-party integrations; troubleshoot and resolve technical and workflow issues both remotely and on-site.
  • Working with Project Management to complete system integration and functionality checks
  • Deliver training to end users and administrators and create supporting materials to facilitate successful adoption of new workflows and features.
  • Guide clients through go-live and post-go-live phases, ensuring smooth transitions and optimal use of Intelerad solutions.
  • Participate in technical discussions / calls and provide regular status updates with customers and third-party vendors.
  • Document configurations, workflows, and architecture changes in collaboration with project managers.
  • Participate in post-implementation reviews and share insights with internal teams to support continuous improvement.
  • Provide workflow and product expertise to internal teams, including support, training, and specialist liaison functions.
  • Travel if required within specified region to support on-site implementations and client engagement.
  • Perform other duties as required to support the success of implementation projects and the wider business.
Qualifications
  • Bachelor's degree in Computer Science, Engineering or Medical Imaging Sciences or equivalent
  • 1-3 years of experience in Healthcare or IT related roles
  • Valid government-issued identification
  • Ability to travel internationally if required
  • Eligibility for security related clearance (where required)
  • Understanding of HL7 /Dicom messaging standards and integration capabilities
  • Proficiency with Linux command-line interface for system navigation, file management
Desired Competencies
  • Knowledge of enterprise level Radiology Healthcare IT solutions
  • In-depth understanding of radiology workflows, including modality, PACS, RIS, and clinical processes within imaging departments
  • Strong troubleshooting skills across applications, hardware, operating systems, drivers and networking services.
  • Basic knowledge of SQL databases (Sybase, PostgreSQL, MS SQL)
  • Familiarity with AWS cloud infrastructure and services
  • Understanding of API calls and working with data formats such as JSON
  • Experience training and mentoring others on radiology concepts
  • Strong communication skills and ability to use creative thinking to problem solve complex technical and integration related issues
  • Ability to communicate and build rapport with internal management and other company personnel
  • Professional presentation and a self-motivated, proactive work ethic
Travel Requirements
Additional Information

Intelerad

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