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Receptionist

5 hours ago

Sydney, New South Wales, Australia IIQAF Full time

Location: Sydney, NSW

Industry: Hospitality

Job Type: Full-Time

Salary: AED 70,000 – AED 80,000 per year

Job Summary

IIQAF Group is seeking a professional and customer-focused Receptionist to join our hospitality operations team in Sydney. The Receptionist will serve as the first point of contact for guests, clients, and visitors, providing excellent service, handling inquiries, and supporting daily administrative tasks.

This role is ideal for candidates with experience in hotel front desk operations, hospitality administration, and guest services.

Key Responsibilities
  • Greet and assist guests, visitors, and clients in a professional manner
  • Handle check-ins, check-outs, reservations, and bookings efficiently
  • Answer phone calls, respond to emails, and manage correspondence
  • Maintain guest records, reports, and administrative documentation
  • Coordinate with housekeeping, F&B, and other hospitality departments
  • Resolve guest inquiries and complaints promptly and courteously
  • Assist with scheduling, office management, and administrative support tasks
  • Ensure the reception area is clean, welcoming, and organized
Required Skills & Qualifications
  • Proven experience as a Receptionist, Front Desk Officer, or Guest Service Agent
  • Background in hospitality, hotel, or customer service industry
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Professional appearance and friendly demeanor
  • Proficiency in MS Office and hospitality management systems (PMS)
  • Ability to work flexible hours, including weekends and holidays
Preferred Qualifications
  • Experience in high-volume hotels, resorts, or corporate hospitality settings
  • Knowledge of booking software, POS, and CRM tools
  • Multilingual skills (English required; Arabic or other languages are an advantage)
Why Join IIQAF Group
  • Competitive annual salary: AED 70,000 – AED 80,000
  • Stable full-time role in Sydney's hospitality industry
  • Opportunity to work with a prestigious hotel and service brand
  • Supportive, professional team environment
  • Career growth and training opportunities