Partnerships Operations Partner

Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.

Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of experienced buyer's agents, integrated property search and conveyancing, Aussie is supporting customers at every step of their property journey to find, buy and own with more confidence than ever before. Lendi Group's loan book is more than $100b and it was named Australia's Aggregator of the Year for 2024.

To learn more about life at Lendi Group check out our blog: 

• Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions, with a goal of becoming AI-native by June 2026.
• Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy.
• Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.
• Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.

About the role

This role will play a pivotal role in supporting the National Manager Lender Partnerships and National Manager Strategic Partnerships across all aspects of lender and strategic partner engagement. This role is designed for a highly organised, relationship-focused professional with strong experience in partnership administration, event logistics, and data management within the banking and finance sector.

You will be the operational backbone for the Partnerships team, ensuring seamless coordination of meetings, events, data tracking, and stakeholder communications. You will work closely with both internal teams and external partners, often acting as the first point of contact for senior stakeholders.

Partnership & Relationship Support

• Act as a key administrative and operational resource for both the Lender Partnerships and Strategic Partnerships teams.
• Support the management of relationships with a diverse portfolio of lenders and partners, as outlined in the Partnership Program 26/27.
• Coordinate and track communications, follow-ups, and action items with internal and external stakeholders.
• Prepare and distribute meeting agendas, minutes, and follow-up actions for partnership meetings.

Event & Logistics Management

• Plan, coordinate, and execute partnership events (e.g., private dining, conferences, summits, coffee catch-ups) including stakeholder management, invitations, logistics, and on-the-day support.
• Liaise with senior stakeholders from banking and finance to ensure high-quality event experiences.
• Maintain and update event schedules and ensure all logistics are managed proactively.

Data & Reporting

• Maintain and update partnership tracking tools (e.g., Lender Pulse Tracker) and ensure data accuracy across all lender relationships.
• Support the preparation of reports, presentations, and data packs for partnership reviews and negotiations.
• Collaborate with data teams to extract, analyse, and present insights relevant to partnership performance and opportunities.

Systems & Process Administration

• Proficiently use Slack, Jira, Confluence, and Outlook to manage workflows, communications, and documentation.
• Ensure all partnership documentation, contracts, and communications are organized and accessible.
• Support process improvement initiatives to enhance partnership operations.

Stakeholder Engagement

• Confidently engage with senior stakeholders (internal and external) and represent the Partnerships team professionally.
• Act as a liaison between the Partnerships team and other business units (e.g. Distribution, Data, Events, Communications, Product).

• Proven experience in partnership management, relationship management, or a similar support/admin role within banking, finance, or professional services.
• Demonstrated experience in event planning and logistics, ideally with exposure to senior stakeholder engagement.
• Strong data management and reporting skills; able to work with tracking tools and present insights clearly.
• Advanced proficiency in Slack, Jira, Confluence, and Outlook.
• Excellent organisational skills, attention to detail, and ability to manage multiple priorities.
• Strong written and verbal communication skills, with the ability to interact confidently with senior leaders.

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

• A vibrant, relaxed, yet professional culture.
• Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.
• A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.
• Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
• An additional week's Loyalty Leave each year after reaching 3 years' service.
• Wellness initiatives with a strong focus on psychological safety.

We're committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.

This is an opportunity to shape the future of a fast-growing, purpose-driven company that's transforming the homeownership journey.

Ready to contribute to Lendi Group's next chapter? Apply now and be part of something big

#lendigroup #LI-AMH1 #LI-hybrid